Fairly good, the receptionist didn’t introduce the hotel facilities to me when I checked in. No cleaning service during two days.
Chi Wai
Chi Wai,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 19 日
Room only, room was to satisfaction along with checking in process
Gerard
Gerard,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Room was lovely spacious and very clean
Julie
Julie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 15 日
The staff were lovely, friendly and welcoming.
The food was great - scored it a 4 only because the room was so cold my Husband had to sleep in a hoodie on the first night. Staff rectified this by providing an extra blanket but it wasn’t ideal. We would definitely go back but when it’s a little warmer so that the heating wouldn’t be an issue.
The location is great, on the waterfront and within a short distance from Merry Hill shopping centre where they have almost everything you could think of.
Andrea
Andrea,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
Good
Linda
Linda,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
great stay, i stayed in the club room, it was very quiet, good views and very comfortable
Julian
Julian,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
Needs renovation
Scott
Scott,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
The Rooms are big enough but a bit dated and the bathroom needs to be updated. The Hypnos mattress was the most unconfutable mattress I have ever tried to sleep on. The staff were very good & friendly and the breakfast was not the greatest. Location for Merry Hill Shopping was Ok but the walk down was not well thought of no crossing by the roadworks and a lot of ignorant drivers