The staff was decent, but could have been better. The only good thing about my room was the hot tub…but even that was not working properly. The room itself was dissatisfying, very dirty, all the fire sprinklers were rusty and covered with dust. As someone with high allergies, it was not pleasant. The rug next to the window was wet-I did alert front desk, they tried moving me to another room and it was the same thing. Not to mention the screaming kids next door to the room they tried to move us to so we ended up in our original room. For someone traveling from 4 hours away and had high expectations for this hotel based on pictures and reviews, this was highly disappointing.