Quality Inn & Suites Palm Island Indoor Waterpark

Batavia family-friendly hotel with water park

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Where to?

Dates

December 2025

16

January 2026

Pool - Quality Inn & Suites Palm Island Indoor Waterpark (Batavia)

View from property - Quality Inn & Suites Palm Island Indoor Waterpark (Batavia)

Restaurant - Quality Inn & Suites Palm Island Indoor Waterpark (Batavia)

Lobby - Quality Inn & Suites Palm Island Indoor Waterpark (Batavia)

Experience the perfect blend of relaxation and excitement at Quality Inn & Suites Palm Island Indoor Waterpark. Take advantage of free continental breakfast, unwind at the bar or in the arcade/game room, and enjoy quality time with family by the children's pool with a waterslide. With multilingual staff and free WiFi, this hotel has everything you need for a fun-filled stay.

Popular amenities

Electric vehicle charging point
Connecting rooms available
Pet friendly
Free breakfast
Laundry facilities
24/7 front desk

Main amenities (12)

Daily housekeeping
Water park
Waterslide
Room service
24-hour business center
Business center
Meeting rooms
24-hour front desk
Arcade/game room
Front-desk safe
ATM/banking services
Vending machine

For families (6)

Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

CNY552 total

includes taxes & fees

Dec 30 - Dec 31

Room options

Check availability for these dates

Tonight

Dec 16 - Dec 17

Tomorrow

Dec 17 - Dec 18

All rooms

2 beds

1 bed

Showing 6 of 6 rooms

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

2 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

2 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Premium bedding

Shower/tub combination

Eco-friendly toiletries

Sleeps 2
1 King Bed

Similar properties

In-room safe, desk, iron/ironing board, free WiFi

Pool
Pet friendly
Free parking
Free WiFi

CNY521 total

includes taxes & fees

Dec 17 - Dec 18

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About the neighborhood

8250 Park Rd, Batavia, NY, 14020

What's nearby

Palm Island Indoor Waterpark - 5 min walk - 0.5 km
Batavia Downs Casino - 18 min walk - 1.5 km
Centennial Park - 2 min drive - 1.8 km
Holland Land Office Museum - 3 min drive - 2.5 km
Rochester Regional Health - 3 min drive - 2.9 km

Getting around

Greater Rochester Intl. Airport (ROC) - 34 min drive
Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

‪Starbucks - ‬20 min walk
‪Batavia Downs Gaming & Hotel - ‬17 min walk
‪Burger King - ‬3 min drive
‪McDonald's - ‬2 min drive
‪Starbucks - ‬10 min walk

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

When visiting Batavia, Quality Inn & Suites Palm Island Indoor Waterpark is a great choice to consider. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 10:00 AM.

At a glance

Hotel size

- 194 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is 11 AM
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed*
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite RV/bus/truck parking
- Electric vehicle charging point on site

Other information

- Designated smoking areas

Property amenities

Food and drink

Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Room service (limited hours)
Water dispenser

Traveling with children

Children stay free (see details)
Water park access (surcharge)

What to do

Golfing nearby

Working away

24-hour business center
Meeting rooms
Conference space (7319 square feet)

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Water park access (surcharge)
Arcade/game room
Waterslide
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall

Accessibility

Braille/raised signage
Elevator
Assistive listening devices available

Room amenities

Be entertained

Television
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave

More

Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

Children's pool
Indoor pool

Children & extra beds

Rollaway beds are available for USD 20.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

Facility access costs USD 15 per person, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Palm Island

Quality Inn Palm Island Indoor Waterpark

Clarion Hotel Palm Island Indoor Waterpark Batavia

Clarion Hotel Waterpark

Clarion Palm Island Indoor Waterpark

Clarion Palm Island Indoor Waterpark Batavia

Palm Island Indoor Waterpark

Palm Island Waterpark

Quality Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark Hotel

Quality Inn & Suites Palm Island Indoor Waterpark Batavia

Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?

Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Quality Inn & Suites Palm Island Indoor Waterpark?

No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.

What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?

Quality Inn & Suites Palm Island Indoor Waterpark has a water park and an arcade.

What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?

Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

4.8

Cleanliness

7.6

Location

6.4

Staff & service

4.2

Eco-friendliness

4.2

Property conditions & facilities

Popular mentions

Room

Bed

Water park

Service staff

Breakfast

Bathroom

Children

Elevator

Restaurant

Food

10/10 Exceptional

Nov 15, 2025

Very professional staff

GERARDO, 2-night trip

6/10 Good

Oct 23, 2025

Need to improve in breakfast !

Katherine, 2-night trip

10/10 Exceptional

Jun 10, 2025

Great stay

Joey, 2-night trip

4/10 Fair

Sep 8, 2025

Close to Darian lake ampitheater which is good for concerts. Place is run down but if your ok with that it is a safe spot that is not to far away.

Mackenzie, 1-night trip

10/10 Exceptional

May 22, 2025

Great staff great stay

Ryan, 1-night trip

8/10 Very good

Oct 27, 2025

Okey

juan, 2-night trip

6/10 Good

Sep 10, 2025

Nice location. Pleasant staff. My room door didn't either lock or unlock easily.

Martin, 1-night trip

2/10 Poor

Sep 1, 2025

This property is filthy, and the most of the hotel is filled with homeless people that wonder the he halls like zombies

eric, 2-night trip

4/10 Fair

Sep 4, 2025

Rub down property, limited services

Ronald, 1-night trip

2/10 Poor

Aug 10, 2025

Just a very old, outdated, and dirty hotel.

Mackenzie, 1-night trip

2/10 Poor

Jun 2, 2025

the indoor waterpark was good for the kids

Rhonda, 1-night trip

4/10 Fair

Oct 4, 2025

bad room

stains on the walls, holes in the comforter, asked for 1 king bed, got 2 doubles and was told we could get a refund and leave or we could deal with it and stay.

alexandria, 1-night trip

2/10 Poor

Oct 16, 2025

The shower wouldn't drain. Toilet was barely flushing,having issues

Garrett, 1-night trip

2/10 Poor

Sep 2, 2025

The pictures showing the hotel are not the same as a the actual hotel. The room had pubic hair on the towels, collapsing roof, stains on the bed and pillows, and only a broken flashing light in the bathroom. The place looked like a hotel for the homeless,

Katelyn, 1-night trip

8/10 Very good

Jun 16, 2025

Good stay great customer service

Yaseem, 2-night trip

2/10 Poor

Aug 3, 2025

I would not recommend this hotel TO ANYONE. This hotel is absolutely disgusting.

Bayleigh, 2-night trip

2/10 Poor

Aug 11, 2025

Unfortunately, had to cancel reservation due to unsafe and filthy conditions.

Mabel, 2-night trip

2/10 Poor

Sep 27, 2025

Wall paper was peeling off the walls ac didn’t work in multiple rooms. If I wasn’t as tired as I was I would have went somewhere else. I was on the 3rd floor and we didn’t want to leave our room cause it felt unsafe

Mike, 1-night trip

2/10 Poor

Sep 1, 2025

This place should be condemned. The updates needed are beyond help. Water park is only open a few hours on weekends only.

William, 1-night trip

8/10 Very good

Sep 7, 2025

No internet connection after several attempts are no avail. No ice bucket and have to ask staff for a bag of ice. Overall, bed is clean and quiet areas which are helpful for a good night sleep. Staff is friendly and accommodating.

Elliana, 1-night trip

10/10 Exceptional

Aug 4, 2025

The elevator broke but otherwise good experience

Tina, 2-night trip

2/10 Poor

Sep 12, 2025

Rust in shower , dirty , smelled terrible

Lawrence, 3-night trip

6/10 Good

Dec 11, 2025

Upon entering the room, there was a stale odor which was partially masked with deodorizer. The carpet appeared to be in acceptable condition. No TV cable guide on the dresser for the channels, had to call the front desk who told me it's on channel 99. The heat/AC unit was very noisy, so we left it off. I understand the hotel is older, but I thought the bathtub faucet was going to pull out of the wall when I tried to pull the knob. There was plenty of hot water and the pressure was great. The sink faucet was similar, very hard to pull to the on position, I hadto turn it on for my wife. Caulking was sloppy and the tub itself was the original steel one which had been painted long ago. At first I thought it was soap scum, but it was actually the paint job. In the morning, I asked to borrow a snow brush to clear my car off and a maintenance man offered to do it for me, but I told him I could do it. We only needed a place to sleep for one night, and for the price, it was a bargain. I would book there again, even knowing the conditions.

Ken, 1-night trip