The hotel cancelled my booking without my consent. When I arrived late around 10:30 at night, they told me they have sent me an email cancellation which I have not received. Not even Expedia was being notified and now asking me to review my stay?!?!?!
They then told me the price I booked was too low so they cancelled my booking. I need to file an official complain.
ka chi ada
ka chi ada,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 30 日
Clean and tidy
Around 20 min bus ride to Zurich HB
Yuk Ling
Yuk Ling,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 23 日
Mow Chiu
Mow Chiu,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 5 月 27 日
假如房間再大 一點,會更好,假如工作人員,微笑ㄡ
Fong-mei
Fong-mei,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 5 月 13 日
Very Good! 我們願意再度入住,也願意介紹親朋好友,很棒!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 2 月 1 日
一間很方便前往瑞士國際機場的精品酒店
CHEUK WANG FRANKIE
CHEUK WANG FRANKIE,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2022 年 12 月 22 日
HSUEH HUNG
HSUEH HUNG,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 10 月 16 日
KuoChou
KuoChou,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Every thing was good.
Anil
Anil,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Radoslava
Radoslava,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Clean rooms and very nice staff. We were on our way out to see the city in the morning and the staff knew I didn't go down for breakfast and they offered me juice and snack to go. Kudos to that!
Cris-Joy
Cris-Joy,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 2 日
Philip
Philip,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Room was wonderful, with a balcony and windows on two walls. However, if overhead airplane noice really bothers you then perhaps staying so conveniently close to the airport isn’t for you. Hotel staff was wonderful.
Mark
Mark,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 28 日
This was a lovely stay at the Gate Boutique hotel. The room was very quiet with a comfortable bed, fresh clean bedding and impeccably clean bathroom. The property is in new condition. The property has a small kitchen with cook top and refrigerator and would be an ideal place to stay more than over night. The staff was so friendly and insisted that we take freshly made croissants and cappuccino with us since we had a long day of driving ahead. I would highly recommend this place to others!
Janice
Janice,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Very good breakfast, super friendly staff. They all speak perfect English.
Sergey
Sergey,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 20 日
Sehr nette Mitarbeiterin am Empfang. Minuspunkte: Das Zimmer hat keine Klimaanlage, keine Insektengitter vor den Fenstern, mein Raum war voller Insekten ( im Bad, im Teppich, an den Waenden), sehr wenig Schrankraum. Das Hotel sammelt Altglas direkt unterhalb meines Zimmers, sehr unschoen. Mir hat es nicht gefallen.
Griet
Griet,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Schönes Hotel mit großem Zimmer, sehr nettes und hilfsbereites Personal. Restaurant und Einkaufsmöglichkeiten fussläufig erreichbar. Gute Verkehrsanbindung. Kann lauter sein, da direkt am Flughafen.
Dennis
Dennis,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
GUY
GUY,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
KRISTEN
KRISTEN,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Aleksandr
Aleksandr,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Attentive, helpful staff. Breakfast was decent. No AC, but it was manageable with a fan that was in the room. Nice location 5 minutes drive from Zürich airport.
Helge
Helge,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Although this was our first visit…we felt like we were long time guests of The Gate Hotel. A day prior to our arrival, we received an email from the hotel welcoming us and asking if we had any special requests. When we arrived at the hotel… Luigi greeted us as if we were long time friends. He made sure that our rooms were ready quickly, so that we could get some sleep after our overnight flight. The next morning Luigi greeted us as soon as we stepped off the stairs, made us all delicious cappuccino then treated us to an amazing breakfast (that was included with our room). This was our first day and first visit to Switzerland…and we felt most welcome…thanks to Luigi and his staff. I highly recommend staying at The Gate.
Barbara
Barbara,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Kathy
Kathy,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 26 日
When we arrived at the property we were told they had no reservation for us (though we had printed documents with a reservation number and an email from the prior day from Expedia telling us about checking in). They told us that the room I had booked was not available for the price I had reserved it at. But because it was late in the evening they told us we could have two available rooms for free. But the next morning they told us we had to pay for the rooms, which I did. They then showed us what I think was a false document with the Expedia name on it, dated a few days prior to arrival, saying our reservation was canceled. We never received such a notice from Expedia, and in fact the day before Expedia had sent us the check-in hours, etc. Totally dishonest people. Plus the place was not all that nice anyhow. We then had to make another reservation at another hotel for our remaining two days in Zurich.