Room was in good condition and pretty clean. Staff were nice so no problems there, however, the restaurant and bar were closed for the entire stay. You couldn’t even get room service or a drink to take to your room. Wasn’t told before arriving either as would have booked someplace else, especially for when we arrived as we got to Geneva late in the evening so we were hoping a place to eat or have a drink. For a 4 star hotel to offer nothing but a room is very poor service. The hotel wasn’t even quiet to constitute a reason for the closure, it was actually busy. Furthermore, a lot of restaurants and bars are also usually closed in Geneva that time of year so why not take advantage. I cannot give more than 2/5 stars as hotel with that rating of stars cannot just offer a room alone.