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Shangri-La Hangzhou

4.5 star property
Lakefront hotel with 2 restaurants, near West Lake

Choose dates to view prices

Photo gallery for Shangri-La Hangzhou

Restaurant
Birthday party area
Porch
Garden
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Shangri-La Hangzhou offers a great location, putting you within just a 10-minute walk of West Lake. After visiting the health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the overall property condition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • 24-hour room service
  • In-room childcare
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY688
CNY802 total
includes taxes & fees
Nov 9 - Nov 10

Why we love this property

Lakeside historical charm
Marvel at the serene lake views from this luxury hotel in a historical district. Stroll through the garden with curated decor for a refined experience.
Elevated dining options
Culinary adventures await at 2 restaurants with delectable fare. The bar adds stylish refreshment options, and a buffet breakfast starts mornings right.
Dreamy room comforts
Slumber peacefully with hypo-allergenic bedding and blackout drapes. Indulge in 24-hour room service while lounging in plush bathrobes.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for West Wing Lakeside Gardenview King

West Wing Lakeside Gardenview King | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Lakeside Gardenview King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Hillview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Hillview King

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Lakeside Gardenview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Lakeside Gardenview Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for West Superior Hillview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Superior Hillview Twin

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for West Wing Executive Suite

West Wing Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Executive Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Lakeside Gardenview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Lakeside Gardenview King

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Hillview King

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Hillview King

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for West Wing Horizon Hillview Twin

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

West Wing Horizon Hillview Twin

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

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The price is CNY847
CNY988 total
includes taxes & fees
Oct 10 - Oct 11
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About the neighborhood

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive - 0.4 km
  • Zhejiang University Yuquan Campus - 3 min drive - 2.5 km
  • Lingyin Temple - 5 min drive - 4.3 km
  • Hangzhou Tower Shopping Mall - 6 min drive - 6.4 km
  • Wulin Square - 6 min drive - 3.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • Hangzhou Station - 19 min drive
  • Hangzhou Railway Station (HZD) - 23 min drive
  • East Railway Station (East Square) Station - 25 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪金沙厅 - ‬16 min walk
  • ‪WL Bistro - ‬19 min walk
  • ‪樓外樓 - ‬7 min walk
  • ‪Coffee Garden - ‬1 min walk
  • ‪新新饭店 - ‬10 min walk

About this property

Shangri-La Hangzhou

Shangri-La Hangzhou offers a great location, putting you within just a 10-minute walk of West Lake. After visiting the health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 184 per person
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hangzhou Shangri-La
Hangzhou Shangri-La Hotel
Hotel Hangzhou
Hotel Shangri-La Hangzhou
Shangri-La Hangzhou
Shangri-La Hangzhou Hotel
Shangri-La Hotel Hangzhou
Hangzhou Shangri La
Shangri La Hangzhou
Shangri-La Hangzhou Hotel
Shangri La Hotel Hangzhou
Shangri-La Hangzhou Hangzhou
Shangri-La Hangzhou Hotel Hangzhou

Frequently asked questions

Does Shangri-La Hangzhou offer free cancellation for a full refund?

Yes, Shangri-La Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shangri-La Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Hangzhou?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Shangri-La Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Hangzhou?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a health club and a garden.

Are there restaurants at or near Shangri-La Hangzhou?

Yes, there are 2 onsite restaurants.

What's the area around Shangri-La Hangzhou like?

Shangri-La Hangzhou is a short 9-minute walk from West Lake and 11 minutes' walk from Hangzhou Botanical Garden.

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