The deco is dated and two of the elevators were out of service.
Room was not made up claiming we left the room late around noon.
No notice were given and we made them clean the room eventually with serious confrontations.
The duty manager was rude but I stood on the fact I will not stay in the uncleaned room.
He offered us two drinks and waited around 45 minutes.
It was indeed an unpleasant experience.
Otherwise, the staff were all nice.
Chuen Wing Eddie
Chuen Wing Eddie,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
The location and facilities of this hotel are great. The rooms are big enough, and the large windows face to the harbor. It's so beautiful to watch the sunrise in the early morning!
Ming Dong
Ming Dong,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Fanyue
Fanyue,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 28 日
qing le
qing le,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Everything is fine and the scenery is beautiful.
Ben
Ben,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
There are have good views. We can go to shopping center and restaurant by step.
Jianyuan
Jianyuan,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Hsi Fu
Hsi Fu,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 25 日
很方便
Huifang
Huifang,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 3 日
感觉非常好
Xuehui
Xuehui,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 25 日
The view at hotel is amazing, no doubt I will stay there again next time
We had a wonderful stay in a Deluxe King Bed Ocean view room. The room was spacious, very clean with a very comfortable bed. The staff are very friendly and efficient. The hotel is in the perfect location on the waterfront and close to bars, shopping uptown and restaurants. The on site bar is great and has good food. We loved our stay and we'll be back next time in Vancouver.
Steven
Steven,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 31 日
We were excited to get a night out for my birthday and decided to stay in this hotel at a prime location. Once we got to the 22nd floor where our room was located we were a little taken back with the cleanliness of the elevator lobby. All four elevators were littered with dust which immediately kicked off our allergies. It’s understood that there are some construction / renovations ongoing but something should be done to separate the dust being caused on the floor. The room was well sorted by housekeeping for our stay so no complaints there. All in all the hotels age is definitely showing and I don’t know if I would be rushing back.
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 29 日
Friendly staff, room is clean
Luke
Luke,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 28 日
Hotel and their only one opened restaurant are operated understaff during Dec24-26th. Room is dated and two lamp switches did not work. We a family of three checked out at 2am in the morning due to uncomfortable mattress in Room 816. Wish that our stay experience will be better next time
Wing Tat Robert
Wing Tat Robert,1 晚行程
Hotels.com 真实住客点评
10/10 绝佳
2025 年 12 月 27 日
I want to commend Amir, the hotel manager during my stay. I had a very bad initial experience with Amanda, front desk agent, and Amir immediately remediated the issue. He’s the consummate professional: calm, attentive, proactive and adroitly gifted. Big thumbs up for him!