In the heart of Jacksonville, Best Western Jacksonville Inn welcomes you with a warm atmosphere. Begin your day with a full breakfast and stay active at the 24-hour gym, then unwind in the indoor pool or catch up on work at the business center.
Jacksonville Community Park - 4 min drive - 2.8 km
Future Champions Sport Complex - 6 min drive - 3.5 km
Lake Jacksonville - 14 min drive - 11.8 km
Getting around
Springfield, IL (SPI-Abraham Lincoln Capital) - 44 min drive
Restaurants
McDonald's - 2 min drive
Taco Bell - 2 min drive
Buffalo Wild Wings - 10 min walk
Sonic Drive-In - 5 min walk
Wendy's - 19 min walk
About this property
Best Western Jacksonville Inn
When visiting Jacksonville, Best Western Jacksonville Inn is a great choice to consider. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
56 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Working away
Business center
Conference space
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Facilities
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
LED television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per day (maximum USD 100 per stay)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville
Frequently asked questions
Is there a pool at Best Western Jacksonville Inn?
Yes, there's an indoor pool.
Are pets allowed at Best Western Jacksonville Inn?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Jacksonville Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Jacksonville Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Jacksonville Inn and nearby?
Best Western Jacksonville Inn has an indoor pool and a 24-hour fitness center.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Jacksonville Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Value
Shower
Location
Indoor pools
Children
What guests liked
Breakfast was consistently described as good, great, and delicious by multiple guests. (19 reviews)
The pool was a welcome addition and a nice feature of the property. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 2, 2025
Had a wonderful time.
Wanted a little get away. Had a great experience. Staff was very friendly and helpful. Stayed in a king suite with jetted tub and the room was awesome. Had a relaxed weekend. Hotel is pet friendly and our two dogs were relaxed as well. Enjoyed the pool and morning breakfast. Location of the hotel made it easy to find and near grocery store.
Teri
Teri, 2-night trip
10/10 Exceptional
Jul 16, 2025
Nice quaint place in central Illinois
This was a nice little place for a 4th of July getaway. The room was comfy and clean, and breakfast was good. Location was excellent for exploring both the immediate area and some areas near the Illinois River.
Brian
Brian, 2-night trip
8/10 Very good
Jun 17, 2025
In town for softball tournament…would definitely stay again
TY
TY, 1-night trip
10/10 Exceptional
Jun 2, 2025
Thank you for a lovely quiet stay.
Bradly
Bradly, 1-night trip
10/10 Exceptional
Jun 23, 2025
Nice place, great location. Very clean and up to date.
Mark
Mark, 2-night trip
6/10 Good
Sep 24, 2025
It was ok. The carpets were badly stained and need replaced. We didn’t walk on it without shoes or slippers. The bathroom was REALLY small. Barely any room between the toilet and shower.
Jessica
Jessica, 1-night trip
10/10 Exceptional
Jun 24, 2025
Home away from home
The hotel is a little older, but very well maintained and clean. The staff was friendly and helpful. The breakfast was great and the beds were very comfy. We had the room with the jacuzzi tub and balcony overlooking the pool... very clean and spacious. We had a really nice time there!
Ruth
Ruth, 2-night trip
2/10 Poor
Sep 13, 2025
If i could give 0 stars i would
Black mold on the walls tables where dirty and not even wiped down, room smelt like dirty wet dog. Sheets where clean but was very unhappy with the cleanliness of the room and would have left if it wasnt already late in the evening when we arived and bed was clean enough to sleep and leave immediately after waking up.
Gavin
Gavin, 1-night trip
10/10 Exceptional
Jan 15, 2025
Best place to stay!
Jay
Jay, 1-night trip
10/10 Exceptional
May 25, 2025
It was enjoyable
David
David, 1-night trip
10/10 Exceptional
May 30, 2025
Dated but clean. Staff was excellent.
Hotel staff was very accommodating. Little dated but very clean!
john
john, 1-night trip
10/10 Exceptional
Jun 20, 2025
Very nice Clean room,
Nice indoor pool
Great self serve breakfast included, Friendly staff! I'll be back!
JEFFREY
JEFFREY, 4-night trip
10/10 Exceptional
Mar 23, 2025
Enjoy my stay every time and the staff she alway greets me and is amazing at her job
Marsha
Marsha, 1-night trip
10/10 Exceptional
Jun 19, 2025
The value for the price was exceptional. Staff worked very well with special requests, e.i. adjoining rooms, close parking, etc
Cornelius
Cornelius, 1-night trip
10/10 Exceptional
Apr 30, 2025
The pool was a welcome addition. Restaurants are within walking distance.
David
David, 1-night trip
10/10 Exceptional
Feb 15, 2025
Easy parking, inexpensive, clean inside.
Christine
Christine, 2-night trip
10/10 Exceptional
May 5, 2025
The staff were friendly and helpful. The hotel and pool were clean. The breakfast was delicious and coffee was great. The room smelled old but to be expected at a hotel.
Steven
Steven, 2-night trip
8/10 Very good
Jul 6, 2025
Hot & Humid week = muggy room
The hallways were pretty warm. It was a hot and humid week, the room were humid and had to run the A/C fan at 66 to try to dry it out a bit. It was ok for room comfort.
Verified traveler
6-night trip
4/10 Fair
Jun 17, 2025
Our roomed smelled like dog pee
Jenny
Jenny, 1-night trip
10/10 Exceptional
Apr 11, 2025
Jeanie is a great receptionist
Mark
Mark, 5-night trip
10/10 Exceptional
Jul 29, 2024
Great stay
Nelda
Nelda, 1-night trip
6/10 Good
Jul 30, 2025
Good experience!
Overall the stay was good and the room and hotel were clean. Workers were very nice and service was amazing. The only things that could have made it better were, the carpets in the room could use a carpet cleaning as they looked like they haven’t been cleaned in a while. The hallways and room were very humid and noticed dehumidifiers in the hallway. Which is fine, they just need emptied more. I emptied the one in our hallway twice during our one night stay and noticed the humidity got a lot better when I did that.
Verified traveler
1-night trip
10/10 Exceptional
Jun 11, 2024
Great stay
Steven
Steven, 3-night trip
6/10 Good
May 31, 2025
Breakfast was cheap and not much choice. The woman at the front desk accused my kids of veing vandals and when comfronted for the video evidence she admitted she was wrong.
Shannon
Shannon, 1-night trip
4/10 Fair
Jul 13, 2025
Overall okay, except kids running up and down the hall at the hours of 10pm- midnight, & children riding scooters in the dark parking lot at 10pm while the adults were not supervising them