My partner has stayed before and said it was good food and good service etc however we just stayed for New Years Eve and didn’t have a great experience (which I think is because they couldn’t cope with how busy it was). When we arrived we were told the pool was full and then would call us when we could get in, this ended up being an hour before closing, I’d point out this is more of a family/kid pool not suitable if you are looking to swim song lengths. We had a reservation for dinner but had to sue and didn’t get seated for over half an hour, had to ask three times just for some water. Dinner was a carvery, because it was late by the time we got seated we clearly just had what was left of the food which had likely been out a while as it was quite dry. Breakfast the next morning again was quite chaotic with them unable to keep up with demand.
Like I say, my partner has been before and had a good experience but I feel they can’t cope with high demand.
Emma
Emma,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 29 日
Everything was enjoyable and high quality from breakfast, dinner, pool facilities, and all the staff that provided the services.
Derek
Derek,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 29 日
Staff were brilliant on arrival, the room was great, clean, warm and plenty of tea/coffee. Didn’t explore too much of the facilities but what I saw looked great
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
Positives: very convenient locale, outside urban areas therefore easy to drive to. Passcode for keypad needed to exit ones car, which is provided by reception to residents. Ample free parking on site. EV car charging point available, which was quite handy. Hotel well within the grounds of the estate, allowing for a very quiet environment. Reception quick and hassle-free. Friendly reception staff. Access to rooms via key card. Room well lit, with natural views. Well heated and comfortable room. Complimentary Belgian chocolate on arrival. Coffee making amenities replenished every day. Room clean and turned over daily on time. Shower strength moderate. Iron with ironing table in the room. Restaurant food of good variety and fairly fresh. Same as breakfast. Did not use swimming pool or spa amenities.
Negatives: the lobby looks bare and Spartan. Altogether a tad too functional. Toilet flush strength in the room was really weak, requiring multiple flushing attempts. While I did not use the TV in the room, I checked it. Early 2000s technology and of low image resolution, in dire need of an upgrade.
Nima
Nima,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
The breakfast menu was fresh and replenished throughout. The staff from reception to lifeguard go above and beyond to make your stay comfortable! The grounds and building itself is lovely though a little dated which has no impact on your actual stay. We used the pool and the temperature was a tad cool, but jacuzzi and sauna room was fantastic. Having said this the shower temperature in the leisure was piping hot and this area I believe needed some maintenance with painting etc. Overall a brilliant stay and I would highly recommend, you won’t regret it.
Mursheda
Mursheda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Good
claire
claire,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Great stay lovely food and really good team
Connor
Connor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
Enjoyed my stay clean rooms polite staff.
martha
martha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
Room clean, staff polite and friendly
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
The room were spotless, comfortable beds
Staff were very kind helpful and friendly
Enjoyed our stay
Great hotel
Cleaners were all very friendly too
Thank you
Maria
Maria,1 晚家庭 旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 14 日
Good food but the room was not well serviced at all. Also exit had a gate code we weren’t given!
Steve
Steve,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 9 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Glenn
Glenn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Jacqueline
Jacqueline,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Jeanette
Jeanette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Nice room, comfy bed. Lovely spa
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Only stayed as a stopover when picking up a new car from Birmingham, so didn’t get a chance to use any of the leisure facilities etc, but pre-booked half-board which was a 3 course evening meal (a fair choice of options, and to a good standard), and breakfast in the morning. Breakfast was very good, with a wide choice of good quality options. The room was nicely appointed and clean. Overall booking the half-board package, I felt was good value for money and I would stay there again.
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
From our warm and helpful welcome by Abhal on arrival to his smiling farewell, we enjoyed our stay. Our room was fine with a walk in shower. Very clean and comfortable. An extra chair was provided without fuss, though it would have been nice to have a fridge. Staff were very pleasant and helpful. We enjoyed our meals and also the Leisure Club. Would certainly recommed to friends
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 6 日
Eileen
Eileen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Kirsty
Kirsty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Ollie
Ollie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Clean room, very comfortable bed, great shower and lovely staff