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Copal Tulum Hotel

4.5 star property
Luxury hotel with spa, near Playa Paraiso

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Photo gallery for Copal Tulum Hotel

Exterior
Creator video
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Private kitchen
Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Living room | 43-inch Smart TV with satellite channels, TV, Netflix
Copal Tulum Hotel offers a serene retreat with a poolside bar, sun-kissed terrace, and warm firepit. Treat yourself to rejuvenating spa treatments like body scrubs and facials at The Healing Spot or savor international cuisine at one of the two on-site restaurants. With 2 outdoor pools, free self parking, express check-in and out options plus helpful staff - this hotel is sure to leave you feeling relaxed.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Why we love this property

Wellness escape
The full-service spa offers daily treatments in couples rooms and outdoor areas. A 24-hour gym and peaceful garden complete this rejuvenating haven.
Garden-view elegance
Dine in this luxury hotel's garden-view restaurant. The verdant surroundings and lush atmosphere create an unforgettable culinary experience.
Culinary adventures
International and Chinese cuisines await at 2 garden-view restaurants. This hotel offers chef service, a cozy bar, and cooked-to-order breakfast.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room, 1 King Bed, Terrace

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Double Room, 1 King Bed, Terrace

8.6 out of 10
Excellent
(11 reviews)

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Smart TV
Memory foam bed
Ceiling fan
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

8.2 out of 10
Very good
(18 reviews)

Highlights

Yard
Deck/patio
Soundproofed
Private pool
Air conditioning
Smart TV
Memory foam bed
Ceiling fan
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 108 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 154 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 165 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 215 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 214 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 288 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Premium bedding
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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Exterior

Naala Tulum

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  • Parking available
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9.0 out of 10, Wonderful, 619 reviews
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About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.2 km
  • Las Palmas Public Beach - 7 min drive - 4.6 km
  • Tulum Beach - 7 min drive - 6.0 km
  • Playa Paraiso - 8 min drive - 5.3 km
  • Tulum Mayan Ruins - 9 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jasmine - ‬13 min walk
  • ‪Coco Cafe - ‬13 min walk
  • ‪Mercado Tulum - ‬13 min walk
  • ‪La Cocina Del Pueblo - ‬12 min walk
  • ‪Rossina - ‬8 min walk

About this property

Copal Tulum Hotel

Copal Tulum Hotel puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Bicycle tour information
  • Snorkeling nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Firepit

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Deck or patio
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Copal Gastro Bar - This poolside delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 250 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel offer free cancellation for a full refund?

Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copal Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Copal Tulum Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Copal Tulum Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Copal Tulum Hotel?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Copal Tulum Hotel and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Copal Tulum Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Copal Tulum Hotel have any outdoor private spaces?

Yes, every room features a deck or patio and a yard.

What's the area around Copal Tulum Hotel like?

Copal Tulum Hotel is a short 19-minute walk from Hunab Lifestyle Center and 20 minutes' walk from Jaguar Park.

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Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Food
Location
Private pool
Ambience
Beach
Jungle
Amenities

What guests liked

  • The on-site restaurants serve incredibly cuisine with excellent service and good food pairings. (20 reviews)
  • The pool area was lovely, with many reviewers praising its beauty, uniqueness, and relaxing atmosphere. (35 reviews)
  • The on-site spa services, including massages, were highly praised for their quality and value. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay in Tulum.
Amber, 2-night trip

10/10 Exceptional

Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Reynaldo, 3-night trip

10/10 Exceptional

Great staff, hotel was clean and quiet
Rafael, 3-night trip

10/10 Exceptional

We enjoyed our stay.
THADINE, 7-night trip

10/10 Exceptional

Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.
Robert, 4-night trip

10/10 Exceptional

Staff was great and rooms were very nice!
Raheem, 3-night trip

10/10 Exceptional

Great place!
Emanuel, 2-night trip

10/10 Exceptional

Beautiful hotel and amazing staff!
Dennis Scott, 4-night trip

10/10 Exceptional

My boyfriend and I went as an anniversary trip, we absolutely loved the whole experience. Such good service, great customer service. The restaurants on the property were amazing very sanitary and good! Definitely recommend and will be back!
Brittany, 6-night trip

10/10 Exceptional

This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
Arianna, 3-night trip

10/10 Exceptional

Great Stay in Tulum

This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.
3-night trip

10/10 Exceptional

The staff was absolutely incredible, the hotel was gorgeous, I can't wait to go back!
4-night trip

10/10 Exceptional

Amazing property
Archie, 3-night trip

10/10 Exceptional

Great stay. Always stay there!
Tandeleya, 1-night trip

10/10 Exceptional

Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Kasana, 1-night trip

10/10 Exceptional

Enjoyed my stay:) will be back
Soraya, 4-night trip

10/10 Exceptional

A lovely hotel with excellent staff and service. Restaurant had excellent food.
Cyra, 4-night trip

10/10 Exceptional

Gorgeous property, clean and spacious rooms.
Sonia, 5-night trip

8/10 Very good

It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
Kyra, 1-night trip

10/10 Exceptional

Great place to stay in Tulum
Fabiana, 1-night trip

10/10 Exceptional

This is an amazing property. Very clean and tranquil with friendly accommodating staff. Rooms are stunning…magic! Food is incredible. Don’t listen to any haters that don’t give it 5 stars. You would be ridiculous not to love this place.
Bria, 1-night trip

10/10 Exceptional

Friendly staff. And beautiful place
Lynette, 1-night trip

10/10 Exceptional

I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!
shayla, 4-night trip

10/10 Exceptional

Overall great pick for my first time in tulum
Terrell, 4-night trip

8/10 Very good

I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
Marquita, 5-night trip