The room smelled like urine. The air conditioner was too loud to sleep on. Pillows were terrible.
Li
Li,2 晚家庭旅行
Expedia真 实住客点评
8/10 很好
2023 年 5 月 25 日
Hao
Hao,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Staff was friendly and helpful. Room was clean and comfortable.
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 29 日
Checked out this morning—this was my second time staying here. Unfortunately, it was a big disappointment compared to my stay seven years ago. The air conditioner was frozen over, leaving the room unbearably hot. One of the main elevators was out of service, and getting up or down took at least 15 minutes each time. On top of that, the hotel had an unpleasant smell. Overall, this stay did not meet expectations and was a letdown compared to my previous experience.
Daniel
Daniel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Clean room and great location
MONICA
MONICA,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Room was cleaned thoroughly every day and extra towels were provided upon request. Service people were always present and willing to help in any way. The doormen were exceptionally nice and helpful. Can’t wait to come back again.
Veronica
Veronica,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 24 日
Room is bad
Adnan
Adnan,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
The rooms were spacious, very clean and great view of the city. Great lo
Bernadette
Bernadette,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 24 日
Great location. Many pros and cons
Russa
Russa,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
Yes
Karthick
Karthick,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 23 日
The room was very clean and the bathroom was clean and modern. Our room was adjacent to the service elevator so it was a bit noisy up until midnight but I’m sure you would find that with most hotels. One of the front desk staff was a bit too serious. The hotel location was perfect and we would stay here again!
Jean
Jean,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
Rooms are small and cozy…….car valet parking is good service…….all major attractions like Times Square, rock feller, edge, radio city….with kids, rooms are not that comfortable…
sai kiran
sai kiran,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Great location and easy check in/check out. Comlementary coffee, tea and hot chocolate in lobby in am. Elevator were quirky and sometimes one or two not working, but that wasn't a big issue for us
laura
laura,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Not enough pillows or towels
Samantha
Samantha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝 佳
2025 年 12 月 17 日
Front desk people were very rude but the door guys and cleaning people extremely nice
Doran Santiago
Doran Santiago,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 16 日
Check in was chaotic. The room was very average. Bedding was awful. Service was subpar. I would not come back.
Valerie
Valerie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 15 日
Our room was very comfortable, clean and quiet. The furniture in our room was showing some wear, which we felt most in the mattress and pillows. However, we slept very well. We had excellent service from the staff and we couldn't have asked for a better location.
Mary
Mary,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Yes
Leonard
Leonard,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
The hotel is in the process of upgrading so one of the elevators was out of service. This is understandable but disappointing during one of the busiest weekends in NYC.
Our room had no thermostat to control the temp and because it is so old, the cold air seeped through the windows. The bathroom was very small and pretty nasty. The bath tub was stained with mold.
The service was great and whenever we asked for something, they were more than accommodating. The workers were super friendly!