Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Rochester hotel with indoor pool and restaurant

Choose dates to view prices

Located near the University of Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers a warm welcome with dry cleaning/laundry services and a business center. Relax by the indoor pool or work out at the gym while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY775
CNY884 total
includes taxes & fees
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • Tim Hortons Iceplex - 3 min drive - 2.2 km
  • Cinemark Movies 10 - 5 min drive - 2.2 km
  • University of Rochester - 8 min drive - 7.6 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 14 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Mission BBQ - ‬10 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

At Holiday Inn Hotel & Suites Rochester - Marketplace by IHG, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pool use is for registered hotel guests only.

Also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and nearby?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has an indoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Hotel & Suites Rochester - Marketplace by IHG like?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is a short 15-minute walk from Marketplace Mall and 16 minutes' walk from Monroe Community College.

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Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The property offers a convenient location with plenty of dining options nearby, including fast food and dine-in choices. (10 reviews)
  • Parking was easy and plentiful with plenty of spaces available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Amenities
Location
Shower
Family friendly

Reviews

2/10 Poor

Amenities weren’t available mini fridge did not work and pool was not available. Would have never booked if these things weren’t available for me. I made sure I called ahead as well.
Naomi, 2-night trip

10/10 Exceptional

Family-Friendly/Traveling alone I am careful where I stay, I felt safe and comfortable here.
Angela, 1-night trip

8/10 Very good

Nice location for shops
Jacob, 1-night trip

6/10 Good

The roller
Ivy, 2-night trip

10/10 Exceptional

Great staff, clean property.
BO, 1-night trip

10/10 Exceptional

nice place and friendly staff for a quick stay while traveling
michael, 2-night trip

10/10 Exceptional

The bed was so comfortable
Danielle, 1-night trip

10/10 Exceptional

Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨‍🍳). Great location that’s near all.
MAHALA, 1-night trip

10/10 Exceptional

We enjoyed Rochester property very much
Karla, 1-night trip

10/10 Exceptional

Stayed one night but it was very good place
Choudhury, 1-night trip

10/10 Exceptional

We always stay here when we drop off or pick up our son for college. The rooms are always clean and hotel itself is very spacious. Continental breakfast is complimentary when we're here. Not sure about other times of year. The area is walkable to many restaurants and stores.
John, 1-night trip

6/10 Good

Room was fine
Johnna, 1-night trip

10/10 Exceptional

Clean Environment
Annie, 1-night trip

10/10 Exceptional

Clean, free breakfast,
Elizabeth, 1-night trip

10/10 Exceptional

The front desk clerk that checked us in was incredibly helpful. We enjoyed our stay. The hotel was clean and quiet.
Samantha, 1-night trip

10/10 Exceptional

Nice room with the view 🌧️
Michelle, 1-night trip

8/10 Very good

Very satisfied
LIZANDRO, 1-night trip

10/10 Exceptional

Great place they even sent a text asking how my stay was thanks
Natlie, 3-night trip

10/10 Exceptional

Bar was not ppen on weekends due to staffing.
Michael, 6-night trip

10/10 Exceptional

Everything was great and the staff is wonderful!
Elizabeth, 2-night trip

10/10 Exceptional

Very nice and clean hotel. Friendly staff!
Jacob, 1-night trip

10/10 Exceptional

Quick trip to visit RIT. This hotel was perfect!
Michele, 1-night trip

8/10 Very good

Near the highway and lots of restaurants
CURT, 3-night trip

2/10 Poor

Hotel was overbooked and had to search for new hotel 11 in the night
Karthik, 1-night trip

10/10 Exceptional

Nice clean property and great beds and bedding, friendly staff and good breakfast.
Joseph, 1-night trip