Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within just a 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness center for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 9 minutes.
At a glance
DONE
Hotel size
160 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered onsite valet parking (AUD 40 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
Business center
6 meeting rooms
Computer station
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities like cycling, sailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness center.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Grand Chancellor Melbourne Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Shower
Elevator
Restaurant
Value
Breakfast
Parking
What guests liked
Breakfast was consistently praised for its great variety, freshness, and delicious options. (30 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 10, 2025
Great value hotel in a wonderful location.
Older hotel but in a great location. Close to all the major theatres with nice restaurants and good shopping nearby.
Colin
Colin, 1-night trip
8/10 Very good
Aug 29, 2025
Nice stay in Melbourne centrum
Hotel is well located at Melbourne centrum a few steps from the tram. They have complete breakfast buffet and service was very friendly.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Sep 7, 2025
Great location and stay.
Great location in CBD. Was very surprised and happy to be upgraded. Room was large and clean and bed very comfortable so I slept all night which is rare for me in a hotel. Breakfast was great value with a wide variety to choose from - fresh and replenished regularly. Would definitely stay again.
jenelle
jenelle, 1-night trip
10/10 Exceptional
Aug 1, 2025
Great Stay!
The staff were amazing and super friendly, the rooms were clean, and the shower was amazing. Will definitely stay here every time im back in Melbourne!
Verified traveler
3-night trip
10/10 Exceptional
Jul 12, 2025
Great location
Perfect location comfy bed
Great room size
Staff very helpful
camille
camille, 1-night trip
10/10 Exceptional
Aug 24, 2025
We found the staff to be friendly and accommodating. Our room was very comfortable and breakfast was delicious. The hotel is in a great location, close to restaurants and the MCG. Value for money. We will definitely be back.
Catherine
Catherine, 1-night trip
8/10 Very good
Aug 14, 2025
Great rooms, easy location central to everything in the city. Very welcoming and helpful staff but reception area and foyer needs a dramatic lift. Large rooms are a real bonus.
Noel L
Noel L, 1-night trip
10/10 Exceptional
Jun 13, 2025
Great staff, friendly service, clean & a very enjoyable stay.
Carol
Carol, 1-night trip
10/10 Exceptional
Jul 18, 2025
Melbourne CBD
Close to CBD with excellent restaurants nearby. Perfect place to stay
Roger
Roger, 3-night trip
10/10 Exceptional
Aug 16, 2025
Thumbs up
Good hotel, good location. Comfortable and clean. Thankyou
Verified traveler
1-night trip
10/10 Exceptional
Jun 7, 2025
A preety overall excellent stay.
Andy
Andy, 2-night trip
10/10 Exceptional
Jun 11, 2025
Great location!
Jodie
Jodie, 3-night trip
10/10 Exceptional
Jun 10, 2025
Clean, comfortable room and friendly staff.
David
David, 6-night trip
10/10 Exceptional
Jun 20, 2025
Great place to stay near to everything.
Safe,clean and quiet
Florentino
Florentino, 1-night trip
10/10 Exceptional
Jul 30, 2025
Neat, Tidy, Affordable
Food was a bit pricey for buffet, we are used to Adelaide prices. Room was neat and tidy, perfect for a guys footy trip, A+++ Great value too
Daniel
Daniel, 3-night trip
10/10 Exceptional
May 12, 2025
Great property would definitely stay again.
Amy
Amy, 2-night trip
8/10 Very good
Sep 5, 2025
Great location but windows need upgrading
Friendly staff, great location and a good sized room for a couple to use while exploring Melbourne. The only downside was the windows in the room we stayed in on the 10th floor were old and rattled in the wind and rain. They also did very little to block out the street noise below (late night party crowd and cars honking horns and revving engines) and as a light sleeper that made it tough to get a good sleep.
Mitchell
Mitchell, 4-night trip
6/10 Good
Aug 27, 2025
Noisy but good location
Great location. Average breakfast buffet (pancakes and pastry’s a little stale). The big down side of this was the noise from the street. Our room had a little balcony that couldn’t be accessed, but had gaps around the door which ment all street sounds could be heard in room:(
Penelope
Penelope, 2-night trip
10/10 Exceptional
Jun 15, 2025
We had a very nice experience, reception girl was very nice and friendly, the room was comfortable and we decided to have the buffet breakfast which was very nice and convenient too.
Sharon
Sharon, 1-night trip
10/10 Exceptional
May 17, 2025
Nice clean rooms, Close to shopping and friendly staff.
Leah
Leah, 1-night trip
10/10 Exceptional
May 25, 2025
Very clean, comfortable and great location
Verified traveler
5-night trip
10/10 Exceptional
May 28, 2025
Clean and comfortable, staff were lovely
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 5, 2025
As always friendly staff and clean property
Matthew
Matthew, 2-night trip
10/10 Exceptional
Aug 30, 2025
No often do I say ‘just do it’
Ist time to visit this hotel after spending 5 nights at their equivalent hotel in Adelaide South Australia (excellent).
This hotel is just as good. Great location to visit the northern part of the Melbourne CBD on the doorstep. Including the Theatre district, ChinaTown, Lygon street, Central and Victoria Market. Booked Queen deluxe and upgraded without asking. Modern renovations and excellent room facilities and bedding. Great breakfast ( buffet) staff friendly and efficient. Overall excellent experience. Experienced travellers.
dannye Owen
dannye Owen, 1-night trip
10/10 Exceptional
Jun 1, 2025
Amazing hidden gem
Staff were amazing and attentive.