Left waiting at Reception for check-in for about 10 minutes. When the Receptionist DID turn up, there was no apology whatsoever.
The room was functional. Tired and there was spots where cleaning had been missed. Curtains were ripped, bathmat was falling apart, tv didnt really host any channels, WiFi was non-existent, and no instructions as to whether there was a password anywhere within the room.
Staff at breakfast looked like theyd rather be anywhere but there. Teabags were removed a minute after we arrived for breakfast at 09:30. When we asked whether they had anything, the lad brought two standard tea bags bag, as opposed to the selection which had been there moments before. Breakfast selection was decent, but the hot food did look as though it may have been there since 06:45.
The best interaction we received was as we left - the receptionist was very cheerful and pleasant and wished us a good day.
Overall, this could be a great hotel, but it needed a lot of attention to detail that was sadly lacking
