My security deposit was never released and it's been two weeks since my staying.
Leonid
Leonid,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
Clean and comfortable.
Neil
Neil,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Clean and best bed snd pillows
Kimberley
Kimberley,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
Room was clean and the staff was friendly. The hotel smelled great and looked fantastic.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 1 日
Overall the room we had at 204 was a lot to be desired. The window you can’t even see out of because it has a permanent stain on it. That looks almost like frost, but it is not. Overall the rooms need to be updated. It’s very dreary and not inviting. I feel like I’m boxed in with all the same color. The lighting is so in adequate. Our bathroom sink just trickles. You can’t even wash your hands properly.
Gregory
Gregory,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 1 日
Hair balls all over the bathroom - room was DIRTY!
Ilana
Ilana,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 1 日
Key initially did not work. Shower turned to scolding hot water and burned my daughter and almost my grandson. Hotel did not at all address the issue!
Kyle
Kyle,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 1 日
Room was okay, check in was slow and cumbersome, soap dispensers in shower were empty.
Mara
Mara,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Ondrej
Ondrej,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
EVEN HOTEL NORWALK absolutely great! Spacious rooms, gracious staff, great parking, delicious breakfasts, cleanliness of rooms and public spaces, very comfortable and convenient for variety of CT attractions, restaurants, etc.
Anne M
Anne M,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
Emily
Emily,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 14 日
Great
Shmuel
Shmuel,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 11 日
Good stay besides for a lot of the water and ice maker dispensers broken. Also the window counter at breakfast is disfunctional. The cook and customer have to crouch down to talk. The heater was crazy strong. Bad pillows. Dry erase board did not come with working marker. Seemed very broken/run down.
Hillery
Hillery,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 11 日
Itinerary # 72067922005148 and Itinerary # 72067921963111 were canceled and replaced by a longer duration Itinerary # 72067933091749 from Wed Nov 5 thru Sun Nov 16.
However according to hotels.com the EVEN staff rejected the reimbursement and charged us the first night.
This is ridiculous: we booked a LONGER duration and ADDED three more reservations for other people and they are still charging us for the change. F them..
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 8 日
Room wasn’t ready when we got here at 430 and staff was rude and unhelpful. Felt like an inconvenience. Reservation for three people yet the room had no sheets pillow are blanket for sofa bed. Asked for them got back to room only sheets in room had to go back down and ask for pillow and blanket. The bra and restaurant were not opened. Felt rushed to leave.
Samantha
Samantha,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
The room was very nice and clean and the bed was extremely comfortable. I loved the little desk and chair. There was a little caddy with a yoga mat and some other excercise things and some clorox wipes which I loved. I only stayed for one night, but there also is a 24 hour gym I was told at the desk, and a snack and drink bar accessible in the lobby. The room was just enough space to move comfortably but wasn’t too big. It was a perfect little stay and just what I needed to save myself some driving time for a trip the next morning. Also is pet friendly, which is very cool.
Kyla
Kyla,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 2 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 26 日
As not able to get into the room because
I
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
The sliding bathroom door was off track and we had to be very gentle with it so it wouldn’t break. We saw the welcome bags for all the other guests that checked in during our stay but we didn’t receive one
Tiandra
Tiandra,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 23 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
MELVIN
MELVIN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 13 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 7 日
We arrived Thurs late afternoon. We decided to take showers Sat. night and the shower head didnt work. We tried to call the front desk but there was no option for it on the phone. I tried pressig 0 and got the message "invalid." The sink backed up.The toilet was below standard size. The heater blew hot air across my bed as it was butted up against the bed and there was no way to control the air flow. I had to build a two layer wall of pillows next to me to stop the air from rustling the pillow cases and blowing on me. The usb outlets were loose and the list goes on. The staff was very nice but not especially
knowlegable. We have stayed in three different hotels in Norwalk while visiting our son and his family and this room was way below par. The place needs a serious makeover including staff training and I would not recommended it to anyone. I rarely write negative reviews, I just move on. However this experience was just awful. They did take something off our bill for the inconvenience which I think was fair