Breakfast good , but only 1 variety of egg , and had to pay extra for latte
Lee
Lee,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
The staff were friendly and helpful, the pool and gym facilities were good and the room was spacious and comfortable. The breakfast was very overpriced and not very good, and the price of food and drink was generally very high for what it was. Overall a pleasant stay.
Alex
Alex,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 21 日
Easy check in. Nice room and sauna good
Alex
Alex,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 16 日
It was ok
Ian
Ian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
Friendly staff, great location, lovely breakfast - couldn’t fault it, was perfect for our girls weekend away!
Laura
Laura,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
The staff at the hotel were friendly and helpful. The hotel was easy to find and had onsite parking.
The room was comfortable and clean. We stayed for 3 nights and enjoyed every moment. The breakfast was well organised with plenty of choice and the cooked breakfast was cooked to order on week days but help yourself buffet on the weekend though this was kept warm and well replenished.
There is a good pool with sauna and steam room which we made full use of.
The hotel is in a good location by the river with a 5 minute walk over the bridge to the town centre. The Christmas lights were on and everywhere looked spectacular.
Our first real visit to the town having previously only having a brief stopover on our way through. Looking forward to our next visit.
Mark
Mark,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 24 日
Room was clean, a good size and fairy quiet. Room could do with some upgrades. Bath leaked when using the shower. Toilet was difficult to flush. Quilt on bed was thin and not that warm. Overall we enjoyed our stay. We would have mentioned this all to reception but there was no one available.
Alisa
Alisa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 21 日
Brenda
Brenda,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 15 日
Staff were lovely. Cooked breakfast was fine
Nice room but radiator seemed to be stuck
Difficult to find the correct building where the room was located due to poor signage and dim lighting.
No hot water in swimming changing rooms
Kiel
Kiel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Great stay. Staff were very helpful and friendly.
Murray
Murray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Excellent all around
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
This hotel suits us. The location and facilities. We overlook the minor issues. In our room the sink in the bathroom is cracked and the chain for the plug broken. The bathroom door has a a small piece missing. However we would book again.
Colin
Colin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 30 日
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 30 日
Great location and staff but the whole place needs a refresh, very out dated decor
Paul
Paul,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 28 日
Unfriendly personal and loud phone call normal
Unfriendly and noisy (people video conferencing at breakfast). Not what I expected for an English MANOR.
Marc
Marc,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 25 日
Breakfast was a buffet one morning yet served the other. I had been expecting a served hot breakfast both mornings. Restaurant feels like a goldfish bowl if you are unlucky and get tables around the edge (mainly tables of 2 so we did each day).
Hotel rooms are in a very tired and ugly building behind the attractive frontage of the hotel. Room was average, I expected better from a 4star. Window didn’t close, bed had a foot missing and bathroom floor tiles scratched and marked so looked very scruffy.
Staff very pleasant
francine
francine,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 24 日
Cold… swimming pool was the best bit! Avoid at all costs! Never leave reviews but this really was a joke for £200!
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Great hotel we will be back
Joseph
Joseph,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Wonderful hotel great all round staff and facilities
Peter
Peter,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
Janet
Janet,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 14 日
Very dated rooms, building needs a refurbish, good location.
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Very convenient for business trip. Parking was additional which was surprising. Staff very efficient and friendly, bed not comfortable.
Very frustratingly Hotels.com have over charged me and I’ve paid more than advertised rate and hotel rate as per vat receipt. Very poor from hotels.com but I can’t go through the pain of trying to make contact to sort.
Katie
Katie,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 5 日
Do not accept room 12
The room was on bad condition with broken and tired fittings. There was no hot water in the shower and the view was poor. Thete was no phone in the room to request room service or complain. As we were put in a room that was over both the kitchen and reception, the reception staff and chef's need to put on music at 7.30am and 8.30am woke us up early. Im preety sure this was a room intended as staff accommodation. The relaxing holiday we were hoping to have was far from true and cost over £400 for 2 nights. The manager was meant to call me but hasn't bothered. The location and bar staff are the only reason I haven't rated this venue as 1 star.
Charlotte
Charlotte,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Roy
Roy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Great location, lovely room and bar area. Great value for money, 👍👍👍