Toilet exhaust fan is blocked with thick layer of dust, the view is great from balcony window, however the noise travels from the pool as well as the commercial boats and ferries constantly passing by, its very noisy even though we stayed at 9th floor. The hotel door isnt sound proofed so every single time neighbours come back we can hear it, specially for a party city like gold coast its annoying. Other than that, hotel is generally very clean, lifts are super fast, friendly staff, easy access to main touristy places within the surfers paradise area.