We didn’t realize that someone comes to the door at 8 am and if you don’t have the do not disturb on or answer the door you get automatically checked out. We were still sleeping as we were still up at 1 am. TV guide and entertainment no longer worked. It was pretty annoying. Luckily no one came in our room before we left.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 31 日
Had to head home because you gave away my other room for Dylan Soper!
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 31 日
You guys gave the room away because we tried checking in after midnight! I'd like a reimbursement.
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 29 日
Spotless room, beautiful hotel and super friendly staff. Will definitely be back.
Rosita
Rosita,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 28 日
I feel bad about the star rating but the air freshener caused me to have horrible allergies- so I know this wouldn’t affect 90% of guests but I was unable to sleep or relax in my room so I left even though I paid for two nights. It was a bummer cause I was really looking forward to the pool and spa but my symptoms can get serious if I ignore them. Like I said this wouldn’t affect most guests and everyone was kind but my personal experience was poor.
michelle
michelle,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 28 日
Room was good, noticed the bathrobe had hair like they were previously used or not replaced. The continental breakfast we didnt have a chance to try, we went but noticed the room was very small and there were no seats.
Lee
Lee,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 27 日
Ice machines were non functional, as was the soda vending machine on our floor. Elevator kiosks were also not fully functional.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Very good
Juan
Juan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Amazing, clean and so fun!
Christy
Christy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Great place to get away to, well kept.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 26 日
We have stayed here twice. First stay wasn’t the best one of the lights in room would not turn off, the door didn’t lock, and blow dryers didn’t work.
Second stay was much better. The room was very clean and everything worked!
Cesar
Cesar,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 23 日
Excel shout down Gilpins county electric power off, the onlything my room had was water. No heat, no tv, no lights, no electricity. Wished I stayed home.
Ray
Ray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Clean room and amenities were great
Charles
Charles,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 23 日
The overall stay was great
Roxanna
Roxanna,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 22 日
The power was out in the entire hotel (except gambling areas) and I received no warning. Had to cancel my stay upon arrival.
Roslyn
Roslyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Best hotel servies in all above, ai had in a long time, team members go extra miles for anything,.
Great Job Monarch Team
Max
Max,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Awesome place. Definitely feels like you're on a vacation to Vegas, Reno, Tahoe, etc. when you're staying at Monarch. Also seems to be the nicest casino/resort in that area. I'll definitely be going back.
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Awesome was good place to stay wished it was longer
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Sergio
Sergio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Always a lovely stay at Monarch!
Julie
Julie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Elevator took a bit to get used to. Get extra key cards
Hong
Hong,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
We had a nice time friendly staff clean room the hot tub alright th bathroom needs exhaust fan