My husband, toddler and I were at an event on thanksgiving day in gulf shores and I decided that I wanted to get a good nights rest before making the 8 hour drive home. The concierge that I checked in with was amazingly nice and helpful. The room itself was very nice, clean and spacious. Well, my toddler wanted to watch TV, so I picked up the remote. It didn’t have the cover over the batteries, which made me very angry because we had our 2 year old with us. I expected better from a Hilton. Rather than go downstairs and be a “Karen” making a fuss at the front desk, I chose to keep the remote where my kiddo couldn’t reach it.
The next morning, my 2 year old wanted a cup of milk, so he and my husband went downstairs to ask about getting him one. It caused a problem. We didn’t prepay for breakfast, we aren’t big breakfast people, so they didn’t want to just give him a cup of milk. Seriously. Ridiculous. My husband was caught off guard by this and felt embarrassed for trying to get a cup of milk for our kiddo. He was walking away when another employee finally realized the ridiculousness in the situation and got a plastic cup of milk.
Then we headed out for a walk on the beach. The safety gate that you pass through to get to the beach was BROKEN. Any child could have just went straight through without supervision.
I regret booking our room at this hotel and have no desire to go back there again.
