Madison Plaza Townsville, near Castle Hill, offers a warm welcome with laundry facilities and in-room WiFi. Guests appreciate the helpful staff and can enjoy the convenience of luggage storage, a vending machine, and an elevator.
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
What's nearby
Castle Hill - 5 min walk - 0.5 km
Queensland Country Bank Stadium - 11 min walk - 1.0 km
The Strand Beach - 15 min walk - 1.3 km
Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 7 min drive
Townsville Station - 22 min walk
Restaurants
McDonald's - 2 min walk
A Touch of Salt - 3 min walk
City Life Cafe - 2 min walk
Heydeys - 3 min walk
Cowboys Leagues Club - 3 min walk
About this property
Madison Plaza Townsville
Madison Plaza Townsville puts you just a 5-minute drive from Magnetic Island Ferry Terminal. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
93 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking within 1312 ft (AUD 15 per night)
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Housekeeping (on request)
Mobile key entry
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 25.0 per day
Parking
Parking is available nearby and costs AUD 15 per night (1312 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Frequently asked questions
Does Madison Plaza Townsville offer free cancellation for a full refund?
Yes, Madison Plaza Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Madison Plaza Townsville?
Sorry, pets aren't allowed.
Is parking offered on site at Madison Plaza Townsville?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Madison Plaza Townsville?
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Madison Plaza Townsville and nearby?
Recommended spots to visit include Catholic Diocese of Townsville (5-min walk) and Castle Hill (6-min walk), along with Queens Gardens (1.2 mi) and Townsville Entertainment & Convention Centre (1.2 mi).
What's the area around Madison Plaza Townsville like?
Madison Plaza Townsville is a short 7-minute drive from Townsville, QLD (TSV) and 17 minutes' walk from Magnetic Island Ferry Terminal. Travelers say the area is walkable and good for shopping.
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Madison Plaza Townsville Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Bed
Value
Lobby
Elevator
Cities
Bathroom
Reviews
10/10 Exceptional
Jun 7, 2025
It is always a pleasure to stay there
Jamie
Jamie, 1-night trip
10/10 Exceptional
Aug 7, 2025
Very good stay
Everything was perfect. Exceeding expectation.
Verified traveler
1-night trip
10/10 Exceptional
May 20, 2025
It is always a pleasure to stay there
Jamie
Jamie, 1-night trip
6/10 Good
Jun 8, 2025
Good location
Mark
Mark, 1-night trip
10/10 Exceptional
Jun 5, 2025
I always love it there
Jamie
Jamie, 1-night trip
10/10 Exceptional
Apr 18, 2025
Lovly place to stay and the reception stuff were so nice
Bonnie
Bonnie, 2-night trip
8/10 Very good
May 22, 2025
Close to Country Bank stadium and staff very friendly
Brian
Brian, 1-night trip
10/10 Exceptional
May 6, 2025
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Carl
Carl, 1-night trip
8/10 Very good
Jun 14, 2025
Great location in middle of town, dated facilities. In saying that it was clean and the staff where great.
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
Jul 3, 2025
It was a last minute need as my original place I had booked had given away my room. The staff at Madison were excellent and very helpful, especially since I arrived just after 9 pm.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Feb 23, 2025
Good position, friendly staff.
Antonina
Antonina, 2-night trip
6/10 Good
Aug 2, 2025
The room is in desperate need of an update.
Brett
Brett, 1-night trip
6/10 Good
Mar 14, 2025
The room ok and staff were very friendly.
Karlo
Karlo, 2-night trip
10/10 Exceptional
Mar 31, 2025
Excellent value for money. Very close shops and restaurants.
Rebecca
Rebecca, 1-night trip
8/10 Very good
Jun 14, 2025
Great location....very well priced...adequate room facilities....
The TV had very low quality picture and sound
The bed sheets smelled badly of cigarette smoke
Nigel
Nigel, 1-night trip
4/10 Fair
Jun 1, 2025
Great location but rooms need a good renovation only half done need new carpets furniture
Brian
Brian, 1-night trip
8/10 Very good
May 7, 2025
Good for a short stay. Out of hotel's control but homeless and vomit on footpath out front lets it down. Good bed.
DAVID
DAVID, 1-night trip
6/10 Good
Jul 30, 2025
Just no
Rooms desperately need updating, threadbare carpet in rooms,dingy throughout
Ian
Ian, 1-night trip
10/10 Exceptional
Mar 12, 2025
The staff are amazing
Nicole
Nicole, 1-night trip
8/10 Very good
Jan 8, 2025
Great price, great location
Jason
Jason, 16-night trip
10/10 Exceptional
Jan 2, 2025
Was a really nice stay. Would recommend to family and friends
Jamie
Jamie, 5-night trip
8/10 Very good
Jan 28, 2025
Good location
Kevin
Kevin, 1-night trip
10/10 Exceptional
Apr 10, 2025
I want to work on there
Ryo
Ryo, 7-night trip
10/10 Exceptional
Jun 24, 2025
The staff were efficient and friendly. My room was nice and clean, although it wasn't fancy and in need of a face lift, like myself. It was very comfortable and quiet on the top floor so slept like a baby. My 2nd visit at the Madison Plaza and i would stay there again when visiting my son as it's in a perfect location to get around with the 50 cent bus fares, also priced well if you're just looking for somewhere clean to place your head down at night.
Ursula
Ursula, 2-night trip
6/10 Good
May 24, 2025
The property was clean but felt tired and in need of renovation.