Hotellet bar præg af slitage. Der var hul og pletter på lagenet. Små huller i væggen. Det eneste som virkede moderne/nyt var elevatoren.
Jonas
Jonas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 20 日
Maddisynn
Maddisynn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Mick
Mick,1 晚行程
Wotif真实住客点评
2/10 很差
2025 年 9 月 7 日
Bed bugs & Lack of care
I checked in and my room had bed bugs. We had just settled and felt something crawling on me. I had a large red bed bug and then the head board had several of them and little whiteish yellow looking like lice. I let the front desk know and they had not other rooms and the person at the desk could do anything for me. I was told to email the manager. I had to check out to another hotel at midnight with my family and find another hotel. I have submitted an email to the manager and no response. I have submitted a complaint to hotels.com and I have been told they can not do anything about it as they have not received a response from the vendor and can not overturn the hotel polices. I was in room 301 I would not recommend this hotel as they do not care about their guests. That room needs to be fumigated and treated. Also they are notes as two hotels The Chiefly and Madison be warned. They are still charging me for both of my nights if my reservation.
Heather
Heather,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
Good location in central Townsville.
Responsive and friendly staff.
Hallway carpet a bit threadbare and needs replacing.
Dennis
Dennis,2 晚浪漫旅行
Wotif真实住客点评
6/10 好
2025 年 9 月 3 日
First stay at the Madison Plaza. Not sure if I'll stay again. I don't mind a hotel room that's seen a bit of wear and tear, but at $350 per night I would expect something MUCH better.
P
P,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 31 日
Terrible stay. Whole hotel got evacuated at 5:30AM due to a faulty alarm sensor. Pictures of hotel rooms on expedia are nowhere near what you book for !
I have been told by local taxi that this hotel is used for homeless shelter/assistance
jerome
jerome,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 25 日
David
David,2 晚行程
Wotif真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Anil
Anil,1 晚行程
Wotif真实住客点评
8/10 很好
2025 年 8 月 24 日
Kloe
Kloe,1 晚行程
Lastminute真实住客点评
4/10 尚可
2025 年 8 月 22 日
Charity
Charity,1 晚行程
Wotif真实住客点评
4/10 尚可
2025 年 8 月 21 日
Three nights in a row people incredibly loud in corridor. Leaving rooms to not disturb guess their spous-long loud phone calls. Others leaving for perhaps mining flights etc. 20 minute briefs-I timed one...
I with recent shoulder surgery not really wanting to stick head out and ask politely to pipe down.
Yes could have complained to a poor desk staff, perhaps got a discount.
There was also a special needs person on floor, didnt want their occasional outburst-which had sympathy for see them face grief for the other multiple loud hallway traffic.
As part refit-put in a noise detector...
I am ex Artillery so a little deaf btw.
Blanket policy...
Is not the daily rate plus the swiped 200 security enough for a blanket without going to reception to deposit 25?
If really must do it-tell people on check in...
Hopefully post refit a toaster be in room.
Or on day two and three the nice person who emptied bin, chuck couple coffee and sugar to refill.
Sorry for verbose input.
Nice polite desk staff-but did not complain at 2-6am