I reserved a deluxe room, two queen beds and when I got into the room, they were double beds. I called the front desk and they said they were “hotel queens” which was just a term they made up for double beds. I stayed at the Kent two blocks down the night before and they had real queen size beds.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Clean room and facilities
The host who welcome us was so warm and inviting
Everyone was very nice and friendly. Thank you. We will be back 💯
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
yes very clean
Israel
Israel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Friendly staff, convenient location. Held our luggage while we explored the area and waited to board our cruise!
Lindsey
Lindsey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Ugur
Ugur,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
The room was okay, but the noises from the room above us were too much.
Ellis
Ellis,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
DesJuan
DesJuan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 3 日
Gick ej att spola på toaletten, bra personal och läge
Robert
Robert,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
I traveled with two kids and searched for hotels with swimming pool. Essex House came up with the pool filter, however Essex House does not have a swimming pool - and the adjacent Clevelander pool we supposedly should have access to was for adults only. I suggest "pool" should be removed from the list of amenities when kids are added to the booking, to avoid very disappointed under age travelers!
The air conditioned was well, we didn't go to the bar but the coffee station in our room wasn't refilled with regular coffee.
María Renee
María Renee,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Amberlin
Amberlin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Clean room…access to beach and EVERYTHING MIAMI!!!
Karen
Karen,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Staff was on top of everything
Dustin
Dustin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Great location and everyone is very polite the room was perfect.
Brian
Brian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Great location.
James
James,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
I still have nit received my $100 deposit back
Latasha
Latasha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
short day stay. old hotel needs work but service is nice and bed and bath are clean.
Ariel
Ariel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 29 日
ALEXANDRA
ALEXANDRA,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 25 日
Never liked Cleveland
Basic just very basic. At these prices?? Room too cold at least.
carl
carl,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 17 日
While my experience at Essex was poor it was made up by accommodating my stay with a much better ending at the Clevlander hotel which i give them. 5 stars Chrissy and her best friend Trini i would recommend the Clevelander if you are looking to beach and enjoy entertainment music like myself .
Crystal
Crystal,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 14 日
The room was decent nice view but no mini fridge is astounding there is space for one and they chose not to add one the room is also not in the main Clevlander hotel and there not connected but they share all amnesties service was excellent
Dwight
Dwight,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Loved this hotel location is great minutes away from beach all the restaurant.
Alecia
Alecia,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Bose at the front desk is always helpful and greets us with the best customer service