Booked pet friendly room via Hotels.com. Phoned hotel to confirm, no pet friendly rooms available. Just thought I would phone yesterday to see if there had been a cancellation. Advised we could still go and pay an extra £10 for housekeeping. I confirmed we would arrive around 5pm. On arrival we were then told the hotel does not have that policy. Clarification would be good.
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Lovely hotel. I will definitely stay again. Food menu is fantastic.
Chris
Chris,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
Peter Kielar
Peter Kielar,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 10 日
anne
anne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 10 日
During check out I asked for an invoice copy and I was denied that right
Fernando
Fernando,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Kamila
Kamila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
One of the nicest rooms in Aberdeen for the price, great location, beautiful building, Spa, Pool everything you need, will definitely be back.
John
John,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Excellent food and helpful staff.
Gillian
Gillian,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 26 日
Ian
Ian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Adrian
Adrian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
The hotel is beautiful. The dinner (fajitas) was yummy. The staff were lovely and polite. The poll was rather noisy as ut has kids classes, but it wasnt crowded. I srill relaxed.
Debbie
Debbie,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 13 日
Daren
Daren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
breakfast was very good, but poor selection of draught beers in bar.
William
William,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 3 日
Good looking place
Alexandre
Alexandre,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Beautiful spot. Great service. Very very quiet. Just loved it here.
Service is outstanding - Musa was wonderful as others.
Love the beds, view from the room, everything.
Sohail
Sohail,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Johanna
Johanna,1 晚行程
Hotels.com真实 住客点评
6/10 好
2025 年 10 月 28 日
It would have been nice to know that we could have gotten scrabbled eggs at breakfast. The toaster had a long line and burned the bread.
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
Late booking so ended up in a dog friendly room miles away from reception. Food was pleasant enough. Cleaning of the room could be better as lampshade had dead flies in it. Mould around shower tray and basic paint job around the room would easily increase score. Spacious room and it was quiet, so would stop again if in that neck of the woods. Ps missed the entrance to the hotel so if that was lighted at night could save on petrol turning the car around. 😂
A
A,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Due to understaffing, lack of management presence where there was a function where the guests were outrageously rude Nd unkind to staff and other guests . There was no control or apology at all, extremely intimidating for bar staff Nd other guests. Music on til midnight blaring up through the rooms, and not a management member in sight.
Was disgusted.
We did get out dinner free after an email complaint, but sorry just doesn't cut it.
Sad for a beautifully located place with such potential.
Frayed towels and cheap pillows.
Sad very very sad
Fiona
Fiona,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Ardoe house has a lot of character. Entry seemed tired and due for refresh, but the Prestige room we booked was modern and well equipped. The grounds are superb, and very relaxing. We would stay again.