Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine  - Malmaison Cheltenham (Cheltenham)
Front of property - Malmaison Cheltenham (Cheltenham)
Breakfast, lunch, dinner served; British cuisine  - Malmaison Cheltenham (Cheltenham)
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes - Malmaison Cheltenham (Cheltenham)
Lobby sitting area - Malmaison Cheltenham (Cheltenham)
Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY537
CNY644 total
includes taxes & fees
Jan 4 - Jan 5, 2026

Room options

Available filters for rooms
Showing 7 of 7 rooms

Cosy Double

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Club Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Hair dryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Hair dryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Cheltenham Art Gallery and Museum - 8 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪No 131 - ‬4 min walk
  • ‪John Gordons - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪Harry Cook Free House - ‬4 min walk
  • ‪Coffee #1 - ‬4 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham puts you just a 5-minute drive from Cheltenham Racecourse. For a bite to eat, guests can check out Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.

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Reviews

Malmaison Cheltenham Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its variety and quality. (23 reviews)
  • The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Shower
Restaurant
Food
Bar
Bathroom

Reviews

10/10 Exceptional

Lovely hotel and staff. Would stay again
Andrew, 2-night trip

10/10 Exceptional

There was a great selection of food available at breakfast.
Martin, 1-night trip

10/10 Exceptional

Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Mark, 1-night trip

10/10 Exceptional

Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Sarah, 1-night trip

10/10 Exceptional

Shout out to Freddie and Alex and also staff at the breakfast. Comfy and cosy hotel with spacious rooms.
Amanda, 1-night trip

10/10 Exceptional

Great location
brenda, 1-night trip

10/10 Exceptional

Yes
John, 1-night trip

6/10 Good

1 night stay

Nice hotel but a bit tired- the rooms need a clean and freshen up, including the bathroom. Nice but looking tired. Comfy bed and pillows, good price
Timothy, 1-night trip

8/10 Very good

Very clean. No magnifying mirror and very dark!
Ann L, 2-night trip

10/10 Exceptional

Wonderful stay, great location, superb hotel!
Garry, 2-night trip

10/10 Exceptional

A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
KATIA, 1-night trip

6/10 Good

The room needed some TLC, there was a beer can left on the balcony and we found a cufflink on the floor, not convinced about the thoroughness of cleaning. We had an email to say that we couldn't use the bar on Friday which was a pain and then on Saturday it was the same agsin
Fiona, 2-night trip

8/10 Very good

The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Natasha, 1-night trip

10/10 Exceptional

Lovely relaxed hotel
Steven, 1-night trip

10/10 Exceptional

Great hidden gem
Zunaid, 1-night trip

8/10 Very good

Nice staff

Nice staff, underground parking very awkward and not really suitable for a large car. Beds weren’t the best as the mattress dipped in the middle, the sink in the bathroom was slow to drain. But other than that it was a good stay with nice staff, good breakfast, nice hotel in a nice location.
David, 2-night trip

6/10 Good

I booked a Club Deluxe room which was nice and spacious. I know that the bath and shower are inside the bedroom with no walls before I booked and thought thats fine as I was staying by myself anyways.
Amanda, 4-night trip

8/10 Very good

Malmaison.

Good experience overall and good staff experience. Room is really well set up for business travelers
Kevin, 2-night trip

10/10 Exceptional

Nice

Stayed lots before excellent hotel
Christopher, 2-night trip

10/10 Exceptional

….
Alan, 1-night trip

10/10 Exceptional

Great hotel

Great hotel. Located conveniently for access to the town.
R P, 1-night trip

4/10 Fair

Had better Malmaison experiences

I was looking forward to my stay at the malmaison ahead of an exam the next day. I have stayed at other hotels in the chain and the stay has always been great.
Steven, 1-night trip

10/10 Exceptional

Lovely stay

Really comfortable, lovely room, staff really helpful, decoration lovely, close to town, wine bar, restaurants etc
Elaine, 1-night trip

10/10 Exceptional

Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟
Bryan, 1-night trip

10/10 Exceptional

Excellent location and service with pleasant facilities
Suzanne, 2-night trip