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Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY658
CNY789 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Cosy Double

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Holiday Inn Express Cheltenham by IHG
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,002 reviews
The price is CNY612
CNY734 total
includes taxes & fees
Apr 12 - Apr 13
Holiday Inn Express Cheltenham by IHG
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About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Cheltenham Art Gallery and Museum - 8 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Cafe Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪No 131 - ‬4 min walk
  • ‪John Gordons - ‬4 min walk

About this property

Malmaison Cheltenham

When you stay at Malmaison Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Quays. For a bite to eat, guests can check out Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.

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Reviews

Malmaison Cheltenham Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its quality and variety. (24 reviews)
  • The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
  • Parking was convenient and reasonably priced with good options available. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Shower
Restaurant
Food
Bar
Bathroom

Reviews

10/10 Exceptional

The staff made our springer spaniel very welcome!
Debra, 3-night trip

10/10 Exceptional

Great room, location and food.
jason, 2-night trip

10/10 Exceptional

Overall very pleasant stay
Richard, 2-night trip

10/10 Exceptional

Clean and well presented.
T, 1-night trip

10/10 Exceptional

Great place and location for a Xmas stop over.
Elizabeth, 1-night trip

10/10 Exceptional

Lovely hotel and staff. Would stay again
Andrew, 2-night trip

6/10 Good

The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Leyton, 1-night trip

10/10 Exceptional

Always a great stay here.
Steve, 1-night trip

10/10 Exceptional

Upgraded room very nice. A little smelly but lovely size
Gina, 2-night trip

10/10 Exceptional

There was a great selection of food available at breakfast.
Martin, 1-night trip

10/10 Exceptional

Spacious. Clean
Steve, 1-night trip

10/10 Exceptional

Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Mark, 1-night trip

6/10 Good

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Sam, 1-night trip

10/10 Exceptional

All was perfectly lovely
MIKE, 1-night trip

8/10 Very good

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Nigel, 1-night trip

10/10 Exceptional

Lovely stay. Staff were lovely, particularly tge cleaners who gave us lovely warm greetings this morning. We will stay again. Thank you (Room 116)
MICHAEL, 1-night trip

10/10 Exceptional

Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Sarah, 1-night trip

10/10 Exceptional

Great location
brenda, 1-night trip

10/10 Exceptional

Shout out to Freddie and Alex and also staff at the breakfast. Comfy and cosy hotel with spacious rooms.
Amanda, 1-night trip

8/10 Very good

Nice big rooms
Samantha, 1-night trip

6/10 Good

Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Jill, 1-night trip

6/10 Good

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Andrew, 1-night trip

10/10 Exceptional

Wonderful stay, great location, superb hotel!
Garry, 2-night trip

10/10 Exceptional

Perfect
Kim, 1-night trip

10/10 Exceptional

A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service.
KATIA, 1-night trip