4/10 尚可
2025 年 9 月 27 日
Strange experience. When I went to check in, the manager said the room had been cancelled earlier in the week, due to a plumbing problem. Fortunately, a room was available, so we had a place to stay. But I wasn't told the reservation had been cancelled earlier. On top of that, they demanded a credit card payment, even though I had prepaid through Hotels.com. The manager said I had to contact Hotels.com for a refund. I asked why they wouldn't do that for us. Didn't they tell Hotels.com that it had been cancelled? Strange
Paul
Paul,1 晚家庭旅行
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