The hotel was on par with all other hotels of its scale. It was clean and comfortable, and had everything as advertised. One thing in particular caused this hotel to excel: the people! From the moment we arrived we were greeted and assisted by very welcoming and helpful staff members. Everyone we encountered throughout the building had time to assist when needed with seemingly genuine smiles, patience, and kindness. If we were just walking and encountered staff, they acknowledged us in a friendly, respectful manner. If I return to Rockford, the Embassy is my hotel of choice. They made us feel like special and honored guests. The complimentary breakfast, by the way, was delicious!! Thank you all so very much!