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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

Choose dates to view prices

By the St. Johns River, Southbank Hotel by Marriott Jacksonville Riverwalk offers a scenic escape with a garden and outdoor pool. Relax at the bar or get moving in the gym while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 22 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY719
CNY816 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Room options

Available filters for rooms
Showing 22 of 22 rooms

King Room with Pool View

  • Sleeps 2

Two Queen Room with Pool View

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(112 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 74 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

Room with Partial River View

  • Sleeps 2

One Bedroom Junior Suite with View with Partial Water View

  • Sleeps 4

King Room with Partial St. Johns River View

  • Sleeps 2

King Room

  • Sleeps 2

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 4

Governors Suite

  • Sleeps 4

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Guest Room, 2 Queen, St. Johns River View

  • Sleeps 4

Poolside Cabana Suite, 1 Bedroom Larger Suite, King Or Queen

  • Sleeps 6

Poolside Cabana Suite, 1 Bedroom Larger Suite, 1 King, Pool

  • Sleeps 4

Presidential Suite, 2 Bedroom Presidential Suite, Top Floor

  • Sleeps 6

Similar properties

Daily cooked-to-order breakfast for a fee
Hilton Garden Inn Jacksonville Downtown Southbank
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,004 reviews
The price is CNY750
CNY851 total
includes taxes & fees
Dec 31 - Jan 1, 2026
Hilton Garden Inn Jacksonville Downtown Southbank
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About the neighborhood

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.9 km
  • Florida Theatre - 15 min walk - 1.3 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.3 km
  • Daily's Place - 4 min drive - 3.0 km
  • EverBank Stadium - 4 min drive - 3.7 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach Intl. Airport (DAB) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬8 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Kava & Company - ‬5 min walk
  • ‪The Southern Grill - ‬5 min walk
  • ‪Tidbits - ‬3 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

At Southbank Hotel by Marriott Jacksonville Riverwalk, you'll be within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (USD 16.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 22.00 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference center (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50

Parking

  • Uncovered self parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes. Self parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?

Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an onsite restaurant.

What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?

Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 20 minutes' walk from Florida Theatre. Travelers say the area is walkable and good for shopping.

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Reviews

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The property's restaurant and dining options were highly praised for their quality, convenience, and excellent service. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Bar
Lobby
Breakfast
Food
Parking
Bathroom

Reviews

10/10 Exceptional

My mom and I were very satisfied with our stay at this establishment. While it was an older hotel. It was in good condition and we felt very safe. The staff was especially nice and very helpful with any issues that we had which were very few. The breakfast was very good and Michelle our waitress was a very sweet, kind young lady. I would stay at this sweet time young again if I was in the area.
Connie, 2-night trip

6/10 Good

Average hotel. Rude woman working at the bar
Mark, 1-night trip

10/10 Exceptional

Very nice
Cheryl, 1-night trip

10/10 Exceptional

Clean, comfortable and convenient
Mike, 1-night trip

10/10 Exceptional

Awesome stay! clean comfortable and staff were very helpful and friendly
Latoya, 2-night trip

6/10 Good

Staff was very helpful, rooms had problems was move three times for different reasons.
Hellen, 2-night trip

6/10 Good

Obviously this is a hotel that is in the process of being revamped. I expect that Marriott will continue to turn it into a very pleasant property. Even so the room was warm, quiet and clean. Great place to start. Good luck Marriott.
Steven, 1-night trip

10/10 Exceptional

Great bar and bartenders, food was great too, the bartenders made our night fun, we didn’t even leave the hotel!
Michelle, 1-night trip

10/10 Exceptional

Good variety.
Nancy, 1-night trip

10/10 Exceptional

Stay was great.
Thomas, 1-night trip

10/10 Exceptional

Standard fare buffet style. Scrambled eggs, bacon, French toast, etc. would have preferred some more variety and something healthier
Amy, 1-night trip

10/10 Exceptional

This hotel was very clean and comfortable. The staff were friendly and we also enjoyed the selection at breakfast.
Cheryl, 1-night trip

8/10 Very good

Nice, quiet and clean rooms with a nice location. Great views and scenery at Jax Riverwalk
Lonnie, 1-night trip

8/10 Very good

Decent room
Charmaine, 1-night trip

6/10 Good

Room was dirty. Not sure if blood or red juice was all over the desk. Gross
David, 1-night trip

10/10 Exceptional

The bartender was excellent
Yulia, 1-night trip

6/10 Good

Bar closed at noon and again at 10pm. Ice machine broken and housecleaning knocking at my door at 9am when checkout is at 11am. Something is not right here.
D., 1-night trip

10/10 Exceptional

Nice place to stay right along the south bank River walk. Close to the water taxi for the game, which was the best transportation to and from Everbank Stadium by far! Not too much else close by other than a handful of restaurants that we could find. Overall great stay though!!
Janelle, 3-night trip

10/10 Exceptional

Great facility and great staff.
Joffie, 2-night trip

10/10 Exceptional

Parking accessible, clean and quiet facilities.
Lequista, 1-night trip

8/10 Very good

Good Business Hotel

This hotel was fine. It was a good location for us and we slept well. Can't complain, but nothing particularly special about it either.
Tara, 2-night trip

8/10 Very good

Not a bad place to stay although breakfast was overpriced for what it is
Josh, 2-night trip

8/10 Very good

Good location
Alexandre, 1-night trip

2/10 Poor

The hotel was overly scented. I could stay due to my allergies. Mrs. Dee at the desk is a wonderful, compassionate humanIm hoping to be refunded for 10/21. We moved to another Marriot property that was better suited to our needs.
Barbara, 1-night trip

10/10 Exceptional

We love this hotel

This hotel is amazing!! Staff were highly professional, trained and manerly! Breakfast was wonderful!!!
Sandra, 1-night trip