The room was beyond shabby. Dirty radiators, toilet, with dirty drips all over. Glass on floor by both beds. Hole in bathroom door. Holes in bathroom walls. Beds really uncomfortable weve both got back ache. The one pillow provided each was lumpy. Just horrendous. The first room we were given was that hot ut melted my lipstick. Moved to another room see above description. Plus tv was crackly & unwatchable.
Elisabeth
Elisabeth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 29 日
Decent
Paul
Paul,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 28 日
The room was cold, heater not working and run down. We were change to another room because it was so cold and the new room a bit better but still had issues like broken phone to contact front desk.
Luis
Luis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 28 日
Nice old hotel our room had two lamps for lighting and one of the lamps didn’t work,asked for a room with a bath but there was no plug,the bathroom door and paintwork were filthy,the sink had a coating of scum on it , could do with a deep clean ,but the hotel is centralised so was happy to put up with the faults
Kerry
Kerry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Given a room near lift as im disabled had a great nights sleep reception very helpful and friendly thank-you
Vicky
Vicky,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 22 日
Having checked in and paid in full on line in advance as requested by the hotel with the promise of express check in. When I arrived to check in at 3pm I was left standing at the "express" check desk for 12 minutes being totally ignored by the three members of staff who were checking in the other customers in the non express queue.
Christopher
Christopher,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 22 日
Lovely old hotel with a lot of character, clean, great location.
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 19 日
I was charged £2.50 tax 4 times for a 1 night stay...
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Great
scott
scott,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 14 日
No internet in my bedroom. No cleaning for a five-day stay, not even trash removal or replenishment of clean cups and coffee/tea supplies. Every time I requested fresh mugs and suppliesat rhe front desk
Emily
Emily,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
The room was lovely and clean, lovely modern shower, breakfast was good. Room on third floor was quiet. Bed was comfy. Loved the Edwardian architecture in the public areas. Staff helpful. Hotel in a great area close to Christmas markets
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Denise
Denise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Booked late good price for a single night.
robert
robert,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 10 日
Room was decent, following a move to a better room. Friendly staff, spacious room, lovely downstairs bar.
Graeme
Graeme,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 10 日
kevin
kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 9 日
location and the size of the room
Robert
Robert,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 8 日
Christian
Christian,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
Room was basic and there was rubbish left under the bed from previous guests, only lighting was two small bedside lamps which had been smashed up. Bed was very uncomfortable. Unbelievably noisy, karaoke until the early hours (sounded like it was coming from somewhere inside the hotel?), woken in the middle of the night by a deafening smoke alarm because other guests were smoking indoors, people that weren't staying at the hotel hanging around in corridors (presumably for warmth?). Overall I was uncomfortable and felt unsafe. Wouldn't stay again.
Jemima
Jemima,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Todo perfecto muy bien me encantó el habitación y el buffet y el personal volvería está hotel hasta pronto gracias
Catherine
Catherine,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 6 日
The room was very noisy with the sound of the lifts continuously moving and the room had a very strong smell of cigarette smoke which made the stay uneasy
Pamela
Pamela,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
KANTA
KANTA,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 5 日
I checked out after 2 hours. The room was disgusting. Mould everywhere, wallpaper peeling, the door to the hotel room appeared damaged. Worst of all, the ceiling appeared water logged, with a large brown stain directly over the bed. I did NOT feel safe in the room and went to another hotel.
Darren
Darren,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
Our stay was ok. The room was alittle out date and the curtains could do with a wash, also the room could do with a make over as wall paper was coming away from wall.
Jill
Jill,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 5 日
Det var det flottest og mest fantastiske sted med de fineste saloner og balsale. Vi boede der kun kort inde vores afrejse til Amerika med Servia, Cunard Line, 1881.