No internet in my bedroom. No cleaning for a five-day stay, not even trash removal or replenishment of clean cups and coffee/tea supplies. Every time I requested fresh mugs and suppliesat rhe front desk
Emily
Emily,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
The room was lovely and clean, lovely modern shower, breakfast was good. Room on third floor was quiet. Bed was comfy. Loved the Edwardian architecture in the public areas. Staff helpful. Hotel in a great area close to Christmas markets
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Booked late good price for a single night.
robert
robert,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 10 日
Room was decent, following a move to a better room. Friendly staff, spacious room, lovely downstairs bar.
Graeme
Graeme,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 9 日
location and the size of the room
Robert
Robert,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
Room was basic and there was rubbish left under the bed from previous guests, only lighting was two small bedside lamps which had been smashed up. Bed was very uncomfortable. Unbelievably noisy, karaoke until the early hours (sounded like it was coming from somewhere inside the hotel?), woken in the middle of the night by a deafening smoke alarm because other guests were smoking indoors, people that weren't staying at the hotel hanging around in corridors (presumably for warmth?). Overall I was uncomfortable and felt unsafe. Wouldn't stay again.
Jemima
Jemima,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Todo perfecto muy bien me encantó el habitación y el buffet y el personal volvería está hotel hasta pronto gracias
Catherine
Catherine,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 6 日
The room was very noisy with the sound of the lifts continuously moving and the room had a very strong smell of cigarette smoke which made the stay uneasy
Pamela
Pamela,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 5 日
I checked out after 2 hours. The room was disgusting. Mould everywhere, wallpaper peeling, the door to the hotel room appeared damaged. Worst of all, the ceiling appeared water logged, with a large brown stain directly over the bed. I did NOT feel safe in the room and went to another hotel.
Darren
Darren,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
Our stay was ok. The room was alittle out date and the curtains could do with a wash, also the room could do with a make over as wall paper was coming away from wall.
Jill
Jill,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 5 日
Det var det flottest og mest fantastiske sted med de fineste saloner og balsale. Vi boede der kun kort inde vores afrejse til Amerika med Servia, Cunard Line, 1881.
Carsten
Carsten,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
Hotel is lovely. Our room was nice and comfortable and clean. Yes its a bit tired here and there but thats to be expected in large old hotel. The only complaint I have is that the restaurant was closed because they didn't have any bookings. We weren't aware that you had to book so just a heads up.
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 3 日
yes.every thing 0k .exept breakfast was cold.
Bryan
Bryan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 2 日
The hotel car park is not free, and I was also charged £20 for two nights' parking, despite the hotel advertising free parking.
In addition to this, I was also charged £7 for room tax, which was not advertised until I checked in.
Jerry
Jerry,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Room was spacious
Valerie
Valerie,1 晚行程
Hotels.com真实住客 点评
10/10 绝佳
2025 年 11 月 30 日
Spotless Clean room.
Friendly Staff too.
Steph
Steph,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
Virkeligt flot hotel, vandet skulle løbe i rigtig lang tid for at blive varmt og der var ikke frisk grønt eller frisk frugt til morgen maden men hvis man er til bakedbeans og saussage samt bacon er den fin. Personalet var søde og venlige.
Line
Line,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
Lasse
Lasse,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 27 日
Rigtig god oplevelse til prisen. Nærmest lidt koloniagtig stil og atmosfære. Er lidt slidt og kunne godt trænge til en opshining hist og her. Men kan absolut anbefales til en overnatning eller to.
Erik
Erik,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
The room was fine. It was clean and tidy enough, however there was a loud noise coming from taps when they were used.
Fritz
Fritz,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 25 日
Jon
Jon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Reception staff were very polite. The room was clean and tea & coffee were provided. The only thing letting it down was the lack of plug in the sink.