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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Jackson hotel in shopping district

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Jackson

Lobby - SureStay Plus Hotel by Best Western Jackson (Jackson)
Business center - SureStay Plus Hotel by Best Western Jackson (Jackson)
Lobby - SureStay Plus Hotel by Best Western Jackson (Jackson)
Exterior - SureStay Plus Hotel by Best Western Jackson (Jackson)
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds - SureStay Plus Hotel by Best Western Jackson (Jackson)
In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (11)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Free newspapers in the lobby
  • TV in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY424
CNY486 total
includes taxes & fees
Jan 1 - Jan 2, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - twin
Pillowtop bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - twin
Pillowtop bed
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Baymont by Wyndham Jackson
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 1,001 reviews
The price is CNY506
CNY580 total
includes taxes & fees
Dec 29 - Dec 30
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About the neighborhood

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Music Highway Crossroads - 3 min walk - 0.3 km
  • Union University - 19 min walk - 1.7 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 9.4 km
  • The Ballpark at Jackson - 6 min drive - 10.1 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cheddar's Scratch Kitchen - ‬20 min walk
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Jackson

Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and free perks include self parking, wired internet, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Shared microwave

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free wired internet and WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.1 per 24-hour period (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Jackson?

Yes, there's a seasonal outdoor pool.

Are pets allowed at SureStay Plus Hotel by Best Western Jackson?

Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?

SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Jackson like?

SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.

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Reviews

SureStay Plus Hotel by Best Western Jackson Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

8.0

Staff & service

6.6

Eco-friendliness

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Bathroom
Breakfast
Booking
Smoking
Refrigerator
Location
Car

Reviews

10/10 Exceptional

Everything was great!!! The room was decorated. Really cute. Staff was wonderful. We will definitely be back.
Twila, 1-night trip

8/10 Very good

The room is reasonably clean but kind of shabby. But based on the room rate I shouldn't expect more.
Vicki, 1-night trip

8/10 Very good

Breakfast was good
Donald, 1-night trip

4/10 Fair

Pool was horrible needs to be re done
ELLEN, 1-night trip

10/10 Exceptional

Friendly and helpful front desk and staff
Shereen, 1-night trip

10/10 Exceptional

Very good place, especially for the price Room was clean, breakfast was pretty good.
John, 1-night trip

10/10 Exceptional

Staff was extremely kind and friendly. Room was clean. I would highly recommend staying here.
Jacqueline, 1-night trip

6/10 Good

I stayed there with my family for one night. I was ok for a 3 🌟 hotel
Darline, 1-night trip

10/10 Exceptional

Great stay!

We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
1-night trip

10/10 Exceptional

Room was clean and quite adequate if you just need a place to sleep. Parking was safe and easy as was check in. Breakfast was continental style and served its purpose for us. A little older motel and it could use some routine care, but a good place and value.
James, 1-night trip

8/10 Very good

Overall good stay for the area. Pool could be maintained better
Rodger, 1-night trip

8/10 Very good

I liked the comfort of the beds
andrea, 1-night trip

10/10 Exceptional

Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Robert, 2-night trip

4/10 Fair

The property was dirty, the staff were lazy, the breakfast was terrible. Would NOT recomend to anyone to stay there.
john, 1-night trip

6/10 Good

No hot water in the shower and the faucet dripped. The staff were wonderful but the place needs a serious upgrade. Both in the building and breakfast
Deborah, 1-night trip

6/10 Good

The staff member who checked me in was friendly and accommodating. However, the area around the hotel seemed sketchy. The bed was comfortable, but I discovered a roach in the coffee maker. While it was sufficient for an overnight stay, I would not choose this place again.
Sheena, 1-night trip

10/10 Exceptional

Easy parking great staff
Becky, 1-night trip

10/10 Exceptional

A very nice hotel
Dale, 1-night trip

6/10 Good

Close to highway and lots of dinning options. Room was nice. Bed was very comfortable. Could use a couple more pillows and could definitely use a coat of paint. Over all a nice stay. We usually stay at Baymont inn but wanted to try something new.
Pauline, 1-night trip

10/10 Exceptional

Great friendly staff
Rafael, 1-night trip

10/10 Exceptional

Staff respects privacy was very friendly bed was comfy
Last, 2-night trip

10/10 Exceptional

Best stay

The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
Kelly, 1-night trip

8/10 Very good

The people were great
Jo, 1-night trip

4/10 Fair

The reviews online are deceiving. The room was stinky, had peeling paint, dirty, and overall a disappointment. We had reservations for two nights but only stayed for one. I would pay to not stay in this place. These comments are very gracious. Stay somewhere else.
Jeanie, 2-night trip

8/10 Very good

Very close to Route 40.
Eleanor, 1-night trip