All staff we met were friendly and helpful, including spa staff.
Room clean and spacious, not modern but traditional as would expect in older part of building. Shower hot, bathroom huge!
Mattress not the best though.
Think room would be cold in Winter due to period windows, single glazed and not air tight.
Breakfast also traditional, nice to have tea and coffee served at table, fresh bread , hot food good, cereals limited and basic.