DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel in Stoke-on-Trent with indoor pool and restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CNY680
CNY816 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Toby Carvery - ‬6 min walk
  • ‪Nando's - ‬8 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Edwardian hotel include a 24-hour fitness center, a sauna, and a steam room. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 7.50 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Ziplining nearby

Working away

  • Business center
  • 11 meeting rooms
  • Coworking spaces
  • Conference center (129805 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 1768
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Self parking costs GBP 7.50 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self parking costs GBP 7.50 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. DoubleTree by Hilton Stoke on Trent also has a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Children
Lobby
Family friendly
Food
Bed
Parking
Restaurant

What guests liked

  • Breakfast was a highlight with many guests praising its variety, quality, and delicious options. (48 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Overall great stay, felt super clean and comfortable.
Tom, 1-night trip

10/10 Exceptional

An amazing experience with great ambience and good food
Rita, 2-night trip

10/10 Exceptional

The hotel was great, and the staff were very welcoming. The room was a great size, and the bed was super comfortable, and the breakfast was excellent with a great choice of hot and cold food.
shaun, 1-night trip

10/10 Exceptional

Good place for a short family stay

It was great.
1-night trip

10/10 Exceptional

We enjoyed a very nice dinner in the bistro, after a relaxing spell in the sauna and pool. Just a one night stay but all good. Needs a bigger restaurant and additional coffee station at breakfast. Staff lovely.
Nick, 1-night trip

10/10 Exceptional

Highly recommend

Very comfy and staff were lovely.
Carrie, 1-night trip

10/10 Exceptional

Excellent 👌

Excellent experience food was amazing staff really friendly.pool very clean overall very good 👍😊
Stephen, 3-night trip

10/10 Exceptional

Perfect family stay

We stayed overnight for a family trip. The room was perfect with everything we needed for a comfortable stay. The beds and pillows were really comfortable. The room was very quiet and we all had a perfect sleep. The breakfast was amazing and catered for all our tastes. Would definitely stay here again.
Mike, 1-night trip

4/10 Fair

Nice hotel but disappointed by policies.

It’s a nice hotel, but I was disappointed you had to book the pool (not mentioned on the listing), also not quite sure how they justify charging kids over 12 as an adult for breakfast.
Daniel, 1-night trip

10/10 Exceptional

Great hotel

Polite and pleasant staff. Spacious, clean room. Bathroom very clean. Kids enjoyed using the pool. Would highly recommend
Barbara, 1-night trip

10/10 Exceptional

Lovely hotel, friendly staff, good food in a great location.
Folasade, 3-night trip

8/10 Very good

Great hotel

This was second time I stayed at this hotel for our Alton Towers trip. It’s very popular hotel in stoke on Trent which has many shops and food places to eat out which great with family. Hotel itself is great and family rooms are amazing and comfortable queen beds. Morning breakfast is best with family also evening meal in restaurant & bar area is good. They have nice seating outside too. Overall my first choice hotel when we go Alton Towers.
Charanjit, 2-night trip

10/10 Exceptional

We found the staff very freindly and helpful. The room was great and we had requested a twin room which they were able to do for us. The food in the restaurant was excellent and well presented. We'll definitely be coming again, thank you, Terry.
Terry, 3-night trip

10/10 Exceptional

Lovely hotel, friendly staff, good value
joanne, 2-night trip

10/10 Exceptional

Excellent overnight stay in good location close to Waterworld etc.
Mr Peter, 1-night trip

4/10 Fair

Dirty stained pillows, no vegan breakfast options
1-night trip

10/10 Exceptional

Great hotel
Gary, 1-night trip

8/10 Very good

Great service and complimentary drinks were lovely in the heat
Laura, 1-night trip

10/10 Exceptional

Staff polite (greeted with cookies) very clean breakfast was decent thanks
Ryan, 2-night trip

8/10 Very good

Lovely staff

The staff were really friendly and helpful and the room clean and spacious. Lack of A/C in the heat was the only downside but fans were provided
Gavin, 2-night trip

10/10 Exceptional

Stop Over

On the whole, a very pleasant stay. All staff very friendly and helpful
William, 1-night trip

10/10 Exceptional

Good location. Reasonable price. Spacious room.
Kevin, 1-night trip

4/10 Fair

Hotel to avoid

Tired looking hotel inside particularly Chair in room all torn on the arms tired furnishings not a particularly clean room Swimming pool flooring seen better days chipped tile. One shower not working One lift out of order. Fire plan inadequate hotel needs updating. Very basic hotel.
Louise, 1-night trip

10/10 Exceptional

It was nice.
Joel, 2-night trip

10/10 Exceptional

Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk. Lovely clean room and great service from staff. Would definitely stay again.
Stroma, 2-night trip