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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel in Exeter with indoor pool and restaurant

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Photo gallery for Mercure Exeter Southgate Hotel

Bar (on property) - Mercure Exeter Southgate Hotel (Exeter)
Exterior - Mercure Exeter Southgate Hotel (Exeter)
Interior - Mercure Exeter Southgate Hotel (Exeter)
Miscellaneous - Mercure Exeter Southgate Hotel (Exeter)
Exterior - Mercure Exeter Southgate Hotel (Exeter)
In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY628
CNY754 total
includes taxes & fees
Jan 4 - Jan 5, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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  • Parking available
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8.0 out of 10, Very Good, 1,003 reviews
The price is CNY520
CNY623 total
includes taxes & fees
Dec 21 - Dec 22
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About the neighborhood

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Princesshay - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 17 min drive
  • Birmingham Airport (BHX) - 180 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Hourglass - ‬5 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪Cosy Club - ‬1 min walk
  • ‪Wagamama - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

At Mercure Exeter Southgate Hotel, you'll be within a 15-minute drive of Dartmoor National Park. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub, and a sauna. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 16.00 per night)
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an onsite restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 3 minutes' walk from Exeter's Historic Quayside. Travelers give top marks for the hotel's prime location.

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Reviews

Mercure Exeter Southgate Hotel Reviews

7.8

Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

10/10 Exceptional

Excellent service lovely comfortable room
Tracy, 1-night trip

8/10 Very good

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Emma, 1-night trip

10/10 Exceptional

Great room, Superbe staff from start to finish.
Jackalyn, 2-night trip

10/10 Exceptional

Fantastic well laced stylish hotel.
kevin, 1-night trip

10/10 Exceptional

Business Trip

Helpful staff at all times - Lovely rooms and an excellent location
BALANCE FOR BUSINESS LIMI, 1-night trip

8/10 Very good

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Vincent, 1-night trip

8/10 Very good

.
Andy, 1-night trip

6/10 Good

Sadly you have to pay to use the spa facilities which isn’t noted on the hotel description. Very disappointing.
Gavin, 1-night trip

10/10 Exceptional

Breakfast was great if paid for the night before- parking charges a little steep- however hotel great, super location and staff very welcoming and professional
James, 2-night trip

6/10 Good

Air con broken in the room, however, this was known to the hotel before we checked in as an oil heater was left in the room. Very poor service for this hotel. If the staff had mentioned it when we checked in, it would not have been an issue. Why hide it?
Jackie, 1-night trip

10/10 Exceptional

Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Judith, 1-night trip

6/10 Good

Staff nice. Room ok but it was a shame no one mentioned to me when I checked in that the heating was not working and I would need to not spend ten minutes fiddling with the unit and instead get the radiator that was hidden in the cupboard. Also the WiFi bandwidth in the evening was terrible, which is not really good enough in a modern business hotel.
Dr Alex, 1-night trip

10/10 Exceptional

Excellent throughout
Martin, 1-night trip

8/10 Very good

Great location for venturing out into Exeter
James, 1-night trip

10/10 Exceptional

Did what it said on the tin. Good city centre hotel with parking and a pool
Stephen, 1-night trip

8/10 Very good

-
James, 2-night trip

8/10 Very good

Lovely fuss free comfortable stay

Lovely friendly and helpful staff, comfortable room and good service, coupled to car parking made this our favourite Exeter accommodation.
David, 1-night trip

8/10 Very good

All were good except they wouldn’t make me an omelette at breakfast and that is unusual for that request to be declined in this size of hotel.
CMR, 1-night trip

10/10 Exceptional

Great stay
Jeremy, 1-night trip

10/10 Exceptional

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Jason, 1-night trip

10/10 Exceptional

The hotel is a bit tired but the enthusiasm of the staff made all the difference. The breakfast buffet was first class and I enjoyed using the swimming pool .
William, 1-night trip

8/10 Very good

Friendly and helpful staff
Shaun, 3-night trip

8/10 Very good

Great location for the city
Alice, 2-night trip

10/10 Exceptional

Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Fraser, 2-night trip

8/10 Very good

Fantastic stay

Went for a wedding that was taking place there lovely food and staff.
Sheena, 2-night trip