In the heart of Vienna, Graben Hotel offers a sophisticated retreat with dry cleaning and laundry services. Enjoy free in-room WiFi, indulge in fine dining at the restaurant, and take advantage of multilingual staff assistance.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Parking available
24/7 front desk
Pet friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant
Self parking
Room service
Business center
Airport shuttle
Train station pick-up service
Limo/town car service
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Laundry service
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is CNY1,659
CNY1,659
CNY1,868 total
includes taxes & fees
Oct 12 - Oct 13
Why we love this property
Taste Italian delights
Italian cuisine and al fresco dining await culinary explorers at this hotel's restaurant. Vegetarian options satisfy diverse palates.
Dreamy sleep getaway
Slumber into deep relaxation on hypo-allergenic and premium bedding. The curated, individual decor adds charm while a minibar awaits refreshment.
Quartier Belvedere (Arsenalstraße) Station - 5 min drive
Vienna Mitte Station - 16 min walk
Vienna Praterstern Station - 30 min walk
Stephansplatz U-Bahn - 3 min walk
Herrengasse U-Bahn - 7 min walk
Oper-Karlsplatz Tram Stop - 10 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Aida Café - 2 min walk
Demel - 2 min walk
Café de l'Europe - 1 min walk
Five Guys - 2 min walk
Chattanooga - 1 min walk
About this property
Graben Hotel
Graben Hotel offers a fantastic location, putting you just a 5-minute walk from Stephansplatz and Hofburg Imperial Palace. Guests looking for a bite to eat can check out Trattoria Santo Stefano, which serves Italian cuisine and is open for lunch and dinner. Also, St. Stephen's Cathedral and Spanish Riding School are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Stephansplatz U-Bahn is 3 minutes and Herrengasse U-Bahn is 7 minutes.
At a glance
DONE
Hotel size
52 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 39 per day)
DONE
Transfers
Airport shuttle from 6:00 AM to 11:00 PM*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Segway rentals/tours nearby
Working away
Business center
Meeting room
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1918
Safe-deposit box at front desk
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Refundable deposits
Deposit: EUR 30 per stay
Optional extras
Airport shuttle service is offered for an extra charge of EUR 48 per vehicle (one-way, maximum occupancy 3)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge of EUR 260 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 260 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 70.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10.25 per pet, per night
Parking
Self parking costs EUR 39 per day
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna
Frequently asked questions
Does Graben Hotel offer free cancellation for a full refund?
Yes, Graben Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Graben Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 10.25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Graben Hotel?
Yes. Self parking costs EUR 39 per day.
Is airport shuttle service offered by Graben Hotel?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is EUR 48 per vehicle one-way.
What are the check-in and check-out times at Graben Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 260 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 260 (subject to availability).
Is there an onsite casino at Graben Hotel?
No, this hotel doesn't have a casino, but Casino Wien (6-min walk) is nearby.
What is there to do at Graben Hotel and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway rentals.
Are there restaurants at or near Graben Hotel?
Yes, Trattoria Santo Stefano offers alfresco dining and Italian cuisine.
What's the area around Graben Hotel like?
Graben Hotel is in Innere Stadt, a short 3-minute walk from Stephansplatz U-Bahn and 9 minutes' walk from Vienna State Opera. Travelers say the area is walkable and good for shopping.
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Reviews
Graben Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.6
Location
9.0
Staff & service
8.6
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Breakfast was excellent with a wide variety of options and pleasant and attentive staff. (20 reviews)
The property's restaurant, Trattoria Stefano, offers excellent food at reasonable prices with outstanding service. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Restaurant
Lobby
Subway
Food
View
Shopping center
Reviews
10/10 Exceptional
Aug 27, 2025
Great hotel and great location!
Mario
Mario, 2-night trip
10/10 Exceptional
Sep 8, 2025
Great location and room
Mike
Mike, 2-night trip
6/10 Good
Sep 16, 2025
Room is small and breakfast is limites
may
may, 2-night trip
10/10 Exceptional
Jul 17, 2025
Absolutely Recommended
Very nice hotel in excellent location.
Gerard
Gerard, 2-night trip
10/10 Exceptional
May 20, 2025
Staff was great and property location was terrific. Would definitely stay there again.
Sara M
Sara M, 3-night trip
10/10 Exceptional
Aug 2, 2025
Outstanding!
We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none!
Will recommend to anyone.
Stephen
Stephen, 5-night trip
8/10 Very good
Mar 20, 2025
Very close to most major attractions and good breakfast.
Alexa
Alexa, 3-night trip
10/10 Exceptional
Jul 7, 2025
Stayed in this hotel 3 times and never had any problems.
Alla
Alla, 3-night trip
10/10 Exceptional
May 21, 2025
In the heart of EVERYTHING
very clean room, friendly staff
Highly recommended
Maha
Maha, 2-night trip
10/10 Exceptional
May 27, 2025
Small hotel with very nice staff. In the inner city with lots of opportunities as a tourist.
Kerstin Marita
Kerstin Marita, 2-night trip
10/10 Exceptional
Mar 11, 2025
The staff was fantastic and kind. We loved our stay.
Katherine
Katherine, 5-night trip
10/10 Exceptional
Jun 15, 2025
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Geoff
Geoff, 2-night trip
10/10 Exceptional
Jun 9, 2025
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
James
James, 5-night trip
8/10 Very good
May 26, 2025
Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.
Annika
Annika, 2-night trip
8/10 Very good
Feb 11, 2025
Great location
Small and quiet hotel located in the midle of everything
Aric
Aric, 1-night trip
10/10 Exceptional
Mar 26, 2025
Location location location!!!!
Andrew
Andrew, 4-night trip
10/10 Exceptional
Aug 26, 2024
Great location, nice staff and good for the budget!
Alexander
Alexander, 5-night trip
10/10 Exceptional
Feb 9, 2025
Best location for a tourist. But the parking is a bit far and not in the building, as is with most of hotels in the area.
Verified traveler
1-night trip
10/10 Exceptional
Dec 26, 2024
Perfect location
Isabelle
Isabelle, 4-night trip
8/10 Very good
Oct 2, 2024
Great location
Gary
Gary, 3-night trip
10/10 Exceptional
Jul 29, 2024
Great place to stay!
Right in the heart of Vienna, still budget friendly
Slava
Slava, 1-night trip
6/10 Good
Aug 13, 2025
Review
The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Rita
Rita, 1-night trip
10/10 Exceptional
Dec 11, 2024
Brilliant Stay!
The hotel and staff were first class. Excellent value for money, friendly and perfect location.
We will recommend and would stay again in future visits.
The food at the adjoining testaurant was outstanding.
Jane
Jane, 3-night trip
10/10 Exceptional
Dec 10, 2024
Travelling to Vienna we always stay in this hotel, close to the metro, just in the city center, all the most important places in the walking distance
ALENA
ALENA, 3-night trip
8/10 Very good
Aug 16, 2024
Friendly hotel in the perfect place. The Trattoria attached is excellent too.