Room was clean and the desk staff were great. However, our room was very cold an I can only conclude that it was intentional that they weren’t turning the heat on. We entered to a cold room at 3 pm. Turned the thermostat on and set it at 26C so it would be warm when we returned around 11 PM. Upon return, it was colder than the hallway. We attempted the thermostat again and only cold air was blowing, so we called for help. A worker entered, pressed the same controls as we had tried and magically heat came on. By 4 AM though we were freezing, adding clothes to stay warm as we slept and attempting again to increase the temperature. It was -25C outside and we had a patio door so air was cool. After a series of complaints the heat magically came on again. I can only conclude that hotel management is deliberately controlling the heat and allowing guests to be cold. We won’t be staying again as they refused to offer us any remedy an basically blew off our complaint. Wyndham you have a problem here.
todd
todd,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Love it there
Chad
Chad,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Brenda
Brenda,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Ty
Ty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Rachelle
Rachelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Didn’t have
Andy
Andy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Very clean, staff super friendly, I’ll definitely stay again.
Thanks for the hospitality
Chad
Chad,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 19 日
Arshdeep Singh
Arshdeep Singh,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 17 日
Marie-Claude
Marie-Claude,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
Reanna
Reanna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Young
Young,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Jacey
Jacey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
had a wonderful upgrade and the staff were as always pleasant and helpful
Terry
Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Easy check-in. Nice staff. Room was nice. Bed was a little too soft for us but we loved the pillows. We arrived on a Sunday and there was clearly a wicked partay on our 2nd floor the night before, the hallway was a mess and they were cleaning all day and the next morning. Cleaning staff were far noisier than necessary at 8am on a Monday but at least we were up already. We would stay here again.
Nathan
Nathan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Clean room | Staff | Bar | Air conditioning
Brandi
Brandi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Terry
Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Richard
Richard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Service was good
Gaurav
Gaurav,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 4 日
Too old , shower was rusted, the bed sheet the thread were coming out