The room was nice but a bit smaller than I expected. The view from the room was also very nice. Some negatives were that the one side of the bed had to be broken as it sank down like crazy. My husband said “it was like sleeping in a hammock”. We also used the pull out couch which wasn’t bad. The only negatives there were that under the couch has clearly not been cleaned in a while as we found paper there when pulling out the bed that was dated 2024. Also, there were no sheets or pillows for the pullout and when I asked for some, the young guy at the front desk shoved some sheets in a bag and handed it to me. No pillow or comforter were provided so we had to share pillows (they’re very large and hard) off the main bed and luckily we had a comforter in our car for emergencies so used it. I was headed into a Christmas party so I also had to drive everything down to our room.
The restaurant for the Christmas party was nice though! Food and drinks were good and the staff were very nice.
Kathryn
Kathryn,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Cody
Cody,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Jakub
Jakub,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 26 日
This hotel is the worst "resort". It functions like a one star motel. Conditions of the room are not upto standard, Our room did not have running water; water when it did run would take very long to heat up. The room was messy and dirt noted along the walls. The bathroom shower door would not properly close. Further, the window would not open to get some air! This could also be a huge fire hazard.
The balcony is like a communal balcony in that the guests next door could easily walk over to our balcony as there is no real barrier. This was shocking considering we traveling with two young kids and I was concerned for anyone being able to access our unit. Do not stay here! This property is the worst we have stayed in and we visit Muskoka yearly. It is absolutely not worth value for the money.
The hot tub is very small and restaurant on site is mediocre quality food, the only positive is the views of the property and location on lake Muskoka. We will not stay here again.
My
My,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Nicholas
Nicholas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Lauren
Lauren,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
Lake views are obstructed by wild shrubbery that hasn’t been maintained.
Josee
Josee,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Michael
Michael,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 25 日
The room carpet was dirty and stained, found two cigarette butts on the deck floor, sign says $100 fine, The room walls needed cleaning. No breakfast served at resort. Check in was easy. Resort needs some updates noticed many issues that need to be repaired. Coffee in room but no tea bags, No vending machines if you need snacks
The room views were spectacular,
Henry
Henry,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Loved the 2 bedroom lakeview unit.
Restaurant food was good . We would have liked them to open for breakfast.
Rena
Rena,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 17 日
My booked "superior room" was nothing but a king sized bed. The patio was shared by others and my deck chairs were being "borrowed" by the people on both sides .
I asked reception for a room change and waited for the manager. I assumed since I am a gold Expedia member that he would certainly would switch me rooms. Instead, I was told that "We don't do that here, just because you don't like your room, we don't move you" Long story short, I was moved and enjoyed my 3 night stay. Maybe a refresher course in customer service is in order.
joy
joy,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 16 日
No breakfast
Terry
Terry,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 16 日
I booked a superior room and it ended up being a king sized bed with a patio that was shared by the people on both sides of me. My chairs were being "borrowed"
I went back to reception and asked for a room change, waited for the manager and was told "we don't change rooms just because you don't like it" I explained that i was a gold member of expedia and expected more. He said "We dont do that here"
Long story short, I was eventually moved and totally enjoyed our 3 night stay. But, I will suggest that a customer service refresher course may be needed by management (you know who you are)
joy
joy,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 14 日
Friendly staff upon arrival we received an upgrade to a 2 bedroom suite. Unfortunately the apartment was full of dust ceiling fans were caked with dust. Water from faucets were yellow from the jacuzzi to the bathup. While the shower was on the washroom sink faucet had yellow water coming out. Could not use the washer and dryer to this problem. AC stopped working went down to reception to let the know. Maintenance came up to reset the valve. Once he opened the panel the filter was full of dust. The filter looked like it hadn’t been changed in years. Beautiful grounds and great view but not for allergy sufferers or for those don’t like a dirty apartment.
Sebastian
Sebastian,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 13 日
Resort needs attention to the finer details
The resort has good bones, but lots of little details are missed. Carpets in our room were dirty. Trees need to be pruned at the pool so the infinity pool has a lake view as it was intended. Dock bar was closed and looked like it hadn’t operated in a while. Stream room was broken. Lots of warped boards, peeling millwork, rotting wood planks, and other finer touches.
Morgan
Morgan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
The restaurant was low quality at a high price.
Brian
Brian,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Laura
Laura,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 23 日
Cathy
Cathy,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Everything was great. Cant wait to go back again. The only thing i didnt like was they didnt give us bracelets and we thought we couldnt enter certain areas. But when we checked out we asked how do we get bracelets they said “ oh sorry u didnt get them at check in”
Qendresa
Qendresa,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 16 日
The unit was very clean and included all kitchen and bath essentials. We were on the water and a very short walk to the pool. The grill for dinner was exceptional and the atmosphere outside was relaxing
Trevor
Trevor,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 14 日
Very nice property, that seems lime it has been left with no maintenance
for a while.
Swimming deck was the best part of the property.
There was no staff around, except jn the lobby.
Half of the lights either were never turned on or wernt working. So it felt very dark.
Its so close to being a really great spot.
Just needs better on site managment to keep up on the facility.