Great location, walkable within minutes to the Luis bridge, tours, shops, restaurants etc. The place is very clean, good pressure water in the bathrooms. We had 5 ppl travelling with us, we had appt 10, had 2 bathrooms. They do not have an elevator, when I had asked about the floor we would be on we were told the 2nd floor. 2nd floor is def not the same as Canada. There were 39 steps, I had my senior parents with me so it was a bit hard for them to go up and down the flight of stairs and I had to carry the heavy luggage's. However, contacting the place was very fast and super responsive so it did make up for it. I would highly recommend this place, but if you have issues with stairs, confirm how many steps to your room. Otherwise 10/10.