It smelled like smoke and the smoke detector was unplugged. I feel like I shouldn't have to pay as much as I did I would like a refund.
Theresa
Theresa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 9 日
332 room number
The restroom, the bathtub the water wouldn’t go down
The heater wasn’t working and wires were exposed
The interior is falling apart walls are all messed up
No remote and code internet,try to call downstairs no answer!!!
Elevator is not working had to walk three flights of stairs to our room 😡
The icemaker wasn’t working
I spoke to Nelson in morning and told him all the problems we had with his hotel he only said sorry!!!
Gloria
Gloria,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 7 日
I went to my room, no door knob/lock. Next room, no remote and tv didn't work. Next room, tv didn't work. Next room, heat didn't work. Finally 5th try, everything worked. Terrible experience. At 1 point the front desk guy said do you need a tv? Really? What else is there to do in a hotel room? Run don't walk from this place. Wasn't even offered some kind of discount for the repeated inconvenience.
Dale
Dale,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 1 日
Servicios, desayuno personal
Miriam
Miriam,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
Janice
Janice,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 24 日
This stay was a nightmare! The elevators didnt work, there were no vending machines & ice machines did not work. Eventually there was no runnin water! Or carport lights, so basically your just paying for a bed to sleep in.
Rachel
Rachel,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Romeo
Romeo,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 10 日
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Sylvie
Sylvie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Excelente servicio d parte d todo el personal
Keidy
Keidy,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
Don’t recommend to anyone, worst service, rude
Laura
Laura,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 2 日
Bugs crawling around. The staff was very nice on a positive note.
Laquisha
Laquisha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Great customer service
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Jackie
Jackie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Terrible customer service. Never recommend anyone
Carlos
Carlos,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
2nd floor hallway smelled of marijuana
Bagels were not fresh, the bread was dried out. The apples available had been there a while. Great choice of coffee creamer but poor quality coffee. The other items unsure of, didn't try.
Freda
Freda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
The hotel was clean everybody was very nice my bed was amazing
Karyn
Karyn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 17 日
didnt get a 2 room bed like I booked. Pull out couch was dirty and wasnt made. I asked for it to be cleaned and made I was handed a fitted sheet.
Allan
Allan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Jonny
Jonny,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 3 日
Bathroom not clean. Tub had hair in it.
joshua
joshua,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
rodolfo
rodolfo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 2 日
Thao
Thao,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 29 日
Terrible customer service
Mold on the celling
Dirty room
Leaking fauset
Cyrus
Cyrus,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 29 日
One of the worst hotel experiences I have ever been to. No lights in parking making feel like I would get mugged or robbed. Inside of the hotel it looks as if they have never did any touch ups since being opened walls and floors were coming up hotel smelled like weed throughout the halls and once we finally got to our room the tv was broke so he moved us but the options were go to a room that smelled like cigarettes or to a room where the water pressure would make the shower head come off.. so throughout this whole process I would say they need to close down and renovate as well as put some damn lights outside in the parking lot!!!
Denecia
Denecia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 24 日
The girl working the counter was the rudest person I've ever encountered at a hotel. Her attitude was 'Why are you here' I felt like I was not only a burden but like I was definitely not a welcomed guest. I will NEVER!!!!! Return here. The halls were filthy. This place is NOT REMIDELED as the website claims.