Does Neustadt Apartments managed by Hotel Central Luzern offer free cancellation for a full refund?

Yes, Neustadt Apartments managed by Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neustadt Apartments managed by Hotel Central Luzern?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neustadt Apartments managed by Hotel Central Luzern?

Yes. Self parking costs CHF 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Neustadt Apartments managed by Hotel Central Luzern and nearby?

Have fun with nearby activities like cycling and hiking. Neustadt Apartments managed by Hotel Central Luzern also has access to a nearby health club.

Does Neustadt Apartments managed by Hotel Central Luzern have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Neustadt Apartments managed by Hotel Central Luzern like?

Neustadt Apartments managed by Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from Chapel Bridge.

Neustadt Apartments managed by Hotel Central Luzern, Lucerne: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 16, 2025

Great spot if it’s not hot out!

Apartment had everything we needed except AC, which was particularly noticeable because it faced the afternoon sun and when we finally could open the windows, the train station and an all hours pizza place were right outside. Not a prob, really, unless you are there in a heat wave, which we were. Perks for our fam were the kitchenette, park across the street, and walkability.

Kelsey, 3-night trip

8/10 Very good

Jul 7, 2025

Nice roomy apartment but no air conditioning.

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.

Caron, 3-night trip

10/10 Exceptional

Sep 13, 2023

Excellent location, great staff and service.

Jonathan, 7-night trip

10/10 Exceptional

Jan 15, 2024

Perfect apartment and location for a family stay in Lucerne.

Anthony, 9-night trip

10/10 Exceptional

May 30, 2023

I enjoyed my stay. The room was great, the staff was very friendly and helpful, and the location was perfect. I would stay there again.

Robbi, 3-night trip

10/10 Exceptional

Apr 5, 2024

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!

Sarah, 3-night trip

10/10 Exceptional

Sep 2, 2023

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer

Angela, 3-night trip

10/10 Exceptional

Jul 5, 2022

Great location, Modern apartment with great amenities REALLY appreciate coffee machine and cups! Easy check in and friendly staff. Would stay again and definitely recommend it!

Svitlana, 4-night trip

10/10 Exceptional

Sep 24, 2022

Loved this place and will definitely be back. Roomy and modern. Newly renovated too!

Debbie, 6-night trip

10/10 Exceptional

Dec 19, 2023

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.

Hwee Hoong Michelle, 4-night trip

10/10 Exceptional

Jul 5, 2022

In beautiful condition. Great location

David, 3-night trip

10/10 Exceptional

Jun 12, 2023

Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.

Arshad, 3-night trip

10/10 Exceptional

Jun 29, 2022

This was a great apartment, no hastle to get the key, the staff was great and very welcoming. The location is superb, it is like a couple of blocks from train station and harbor.

BEATRIZ, 3-night trip

10/10 Exceptional

Sep 30, 2024

We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.

Janani, 4-night trip

10/10 Exceptional

Dec 31, 2022

Perfect stay

The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!

Lara, 9-night trip

6/10 Good

Oct 23, 2024

Nice place but no AC.

Valentina, 5-night trip

10/10 Exceptional

May 5, 2024

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.

Judy, 4-night trip

10/10 Exceptional

Jun 10, 2019

so peaceful place

This place was the best for my last minute trip to Lucerne, it would be better if i can go travel by couple. Hope to see you again in future.

Kim Hien, 3-night trip

10/10 Exceptional

Sep 20, 2022

It was an enjoyable stay, our only comment was that the couch in the salon was not that comfortable

Robert, 7-night trip

8/10 Very good

Jul 10, 2024

Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side

Janet, 7-night trip

10/10 Exceptional

Aug 8, 2022

This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.

Anjali, 3-night trip

10/10 Exceptional

Jul 13, 2022

Wonderful.

Such a convenient place. Just about 200 mtr from the train station. And wonderfully kept. Clean and comfortable. The kitchen, bathroom, bedroom and living area are all well kept. Really impressed.

Siva Rama Krishna Prasad, 4-night trip

10/10 Exceptional

Apr 12, 2023

Apartment was great. Plenty of room, very clean and well stocked. Beds were comfortable. Front desk staff were always very friendly and helpful. Very convenient location to old town and the train station and boats. Only recommendation I would make is that even though we knew housekeeping was only once a week in the hotel, it would have been nice to at least have dirty towels and garbage taken away periodically. Otherwise everything was lovely!

Meghan, 4-night trip

8/10 Very good

Aug 30, 2023

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.

Muniba, 3-night trip

10/10 Exceptional

Jan 29, 2023

Great place to stay with lots of space

We booked a two-bedroom apartment and it was clean, modern and comfortable. The only minor issue was that there was only one bathroom and it was attached to only one of the bedrooms. Therefore, the person staying in bedroom #2 had to come into and through bedroom #1 to use the bathroom. That aside, the apartment was fantastic with lots of space and convenient to walk to the train station and or to old town Lucerne. By the way, the lower level of the train station has everything from a grocery store to a flower shop underneath (the currency exchange is on the upper level of the train station). When we come back to Lucerne, we will definitely try to stay here again.

Mark, 3-night trip

Neustadt Apartments managed by Hotel Central Luzern

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