El cuarto que nos dieron al principio no estaba en condiciones de quedarse. Al contactarlos nos resolvieron en minutos y nos dieron un upgraded! Estaba espectacular
Stephany
Stephany,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Despite the negative reviews on google we had an AMAZING time. And will
Be coming back for sure
Jaime
Jaime,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2026 年 1 月 2 日
Debería de mejorar el personal la habitación y el servicio
Ismary
Ismary,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2026 年 1 月 1 日
There was no water, no Wi-Fi, and the television didn’t work because it required us to download an app to set it up, but needed WiFi to do this. The room was very small with only two beds and no other seating.
Lisa
Lisa,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 31 日
we stayed for one night with low expectations, the hotel served the purpose, room has kitchen but we didnt feel too comfortable using it as the kitchenware didnt look very clean.
It's very noisy as the windows can't seem to be fully closed
Stephen
Stephen,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 29 日
There was no WiFi or cellphone service in my room. The TV had no cable and was only internet based so there was no tv either. I had to go to the office and use the WiFi to download movies on my phone to watch. They said they had breakfast but all they did was brew a pot of coffee at 8:30. I saw two couples were overbooked when I got there and they had nowhere to go and weren’t given assistance with finding another place.
One of the rooms had a bathroom overflow and the walkway had standing sewage for 2 days that everyone had to walk through to get to the other rooms. There’s no one on site to talk to at check in, and it’s hit or miss if they will answer the phone number provided. It’s a very loud property as well. You can hear everything. People come and go up to 2 in the morning. The room doors have a 1/2 inch gap under them so you hear everything. There’s no extra locks on the doors and you feel like someone can walk in at any time.
Very overpriced for an underwhelming hostel.
Britannii
Britannii,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 29 日
Aura House was a pleasant stay overall. The room was clean with simple yet modern decorations. The guest house is recently renovated with a simple but charming exterior. I enjoyed spending time on the roof in the lounge chairs provided. It was a quick walk to the beach, local coffee, and cuisine. It was a great deal for the location in the beautiful Isla Verde. Some guests had difficulties with checking in as there was no front desk—only a lobby area. Passcodes were used and some had not received confirmations. WiFi was very slow in the bedroom, so I had to use the lobby/lounge which was cozy and provided water as well as an assortment of teas. Overall it was a very pleasant and met my needs as an individual traveler looking for some self care. Thank you!
Cristina
Cristina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 29 日
Very old building, not maintained and unlivable. Shower handle is broken
Mohammad Amir
Mohammad Amir,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 12 月 22 日
Found two huge cockroaches, room had very old furniture, floor was very sticky and walls were in bad shape.