Rude staff, and dis-engaged staff Unpleasant welcome.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Rooms were clean and well kept. Beds were comfortable for
Tb
Alexandra
Alexandra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Camas cómodas. Falta mantenimiento a cuartos.
Lo bueno es que las camas son muy cómodas y eso es esencial en un hotel. Sin embargo había manchas en la alfombra y en mi primera entrada tenía un olor que no me gustó.
Por otro lado. la ubicación es excelente cerca de todo y en una zona ideal para caminar. El área de la alberca necesita mantenimiento.
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
I wouldn’t go back
On our first morning there, loud music from the gym woke us at 7am. Management was unhelpful.
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
alex
alex,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Kenneth
Kenneth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Billy
Billy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
JayMal
JayMal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Tariq
Tariq,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
This hotel was amazing. The room we were in had AMAZING views. It was comfortable. Valet was great. They took great care of my EV and made sure it stayed charged up. Have nothing negative to say.
Devin
Devin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 10 日
This was a return trip for my birthday. I stayed there once before and really liked the hotel s location and amenities.
Hotel is still very clean and well kept with comfortable beds.
My issue this particular time was with the staff. The first evening at the rooftop bar we felt kind of over looked and discriminated against. I figured maybe i was grumpy from my long drive and wasn't seeing the situation clearly so we just paid are bill and left. The next afternoon we went back to have a quick bite before going of to our other activities and it pretty much confirmed the ill feeling of discomfort the night before. After bringing it to the attention of the staff they were apologetic and offer to comp our meals. I was agitated and know longer wanted to eat there as i didn't feel comfortable bring treated with disregard. I explained to the manager that we were late for an event not interested in any meals or drinks.
When i returned later that evening there was an open bottle of wine a dessert platter and apology letter. While i appreciate the effort, my door was closed with a do not disturb marker outside. My anxiety kicked in realizing that my privacy and been violated. This made me and my lady very uncomfortable. After speaking with the night manager who was already aware of the event they moved us to another room.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
For management I was a bit disappointed in the lack of space to place and keep open one normal sized bag for each of us. I used the bench and she used the chair. A luggage rack would have worked and there was room for one. I would have asked for one if I was staying longer. The hanging area is very small and it made it a challenge to access the safe.
James
James,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
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Miguel
Miguel,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Maria Paula
Maria Paula,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Bryanna
Bryanna,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
.
Marco
Marco,1 晚结伴旅行
Ebookers真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Great place
Manuel
Manuel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
One of the Best Hilton Hotel’s
Had an awesome experience, check in was smooth, the room was clean and the beds were comfy. We had a great night sleep and the water temperature was perfect. My family and I will be returning soon!
Jordyn
Jordyn,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
I think there was bed bugs and the outside smelled terrible. Great staff though