Comfort Inn & Suites Knoxville West, near the University of Tennessee, offers a warm welcome with free continental breakfast and a manager's reception. Unwind by the fireplace in the lobby or take advantage of dry cleaning/laundry services while you stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Turkey Creek Shopping Center - 8 min drive - 11.8 km
University of Tennessee - 9 min drive - 11.2 km
Thompson–Boling Arena - 11 min drive - 14.3 km
Neyland Stadium - 11 min drive - 14.2 km
Getting around
McGhee Tyson Airport (TYS) - 22 min drive
Restaurants
Raising Cane's Chicken Fingers - 5 min walk
Chick-fil-A - 8 min walk
King Gyro - 8 min walk
The Cheesecake Factory - 9 min walk
Texas Roadhouse - 8 min walk
About this property
Comfort Inn & Suites Knoxville West
At Comfort Inn & Suites Knoxville West, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. Also, Neyland Stadium and Turkey Creek Shopping Center are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
82 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
Free reception (select days)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Fireplace in lobby
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to August
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville
Frequently asked questions
Does Comfort Inn & Suites Knoxville West offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Knoxville West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Knoxville West?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn & Suites Knoxville West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites Knoxville West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites Knoxville West?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites Knoxville West and nearby?
Comfort Inn & Suites Knoxville West has a seasonal outdoor pool and a fitness center.
What's the area around Comfort Inn & Suites Knoxville West like?
Comfort Inn & Suites Knoxville West is a short 2-minute walk from West Town Mall and 15 minutes' walk from Regal Downtown West.
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Comfort Inn & Suites Knoxville West Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Desk
Food
Parking
Bathroom
Cleanliness
What guests liked
Breakfast was consistently good, with a variety of options and friendly staff keeping it well-stocked. (30 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 6, 2025
Stayed for the Vols Game
Beds and pillows were surprisingly comfortable. Breakfast was great with plenty of options! Didn't stay long but, would recommend.
Jonas
Jonas, 1-night trip
10/10 Exceptional
Jun 22, 2025
Wonderful stay
Amber
Amber, 1-night trip
6/10 Good
Aug 11, 2025
It’s an older hotel; they’re doing the best with what they have.
Staff were all courteous and professional. Mrs Lucinda was great at check in.
Verified traveler
1-night trip
10/10 Exceptional
Mar 29, 2025
It really nice place
Tina
Tina, 1-night trip
10/10 Exceptional
May 10, 2025
My stay in knoxville TN
Very nice hotel, needed a good management to ensure the hotel is kept cleaner and well maintained.
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 3, 2025
I was affordable and close to many shopping and eating places.
Debra
Debra, 1-night trip
10/10 Exceptional
Apr 3, 2025
Had everything we needed, and it was clean and surrounded by food options.
Kelly
Kelly, 1-night trip
10/10 Exceptional
May 10, 2025
Clean, comfortable bed, quiet. The breakfast was good.
Kristen
Kristen, 2-night trip
10/10 Exceptional
Mar 7, 2025
Convenient location with lots of restaurants nearby
Chad
Chad, 1-night trip
8/10 Very good
Apr 18, 2025
Convenient location
Aileen
Aileen, 1-night trip
8/10 Very good
Apr 5, 2025
close to resturants
michael
michael, 1-night trip
6/10 Good
Jul 5, 2025
Decent enough hotel. Not updated in a long time. Needs updates.
Shane
Shane, 1-night trip
8/10 Very good
Jun 3, 2025
We had a comfortable stay and the location was great. The bathroom wasn't cleaned very well on arrival but staff came to clean it for us. We were sad the pool was closed for maintenance as that was partly why we chose this spot!
Esther
Esther, 5-night trip
8/10 Very good
Jul 7, 2025
??
cynthia j
cynthia j, 1-night trip
8/10 Very good
Apr 14, 2025
Was a bit dated, but room was clean and bed was comfortable.
TeriAnn
TeriAnn, 1-night trip
8/10 Very good
May 6, 2025
The staff were very friendly, professional and helpful. Any issues were dealt with promptly and the breakfast was quite good. The property does need a bit of updating, but it was affordable and met our need.
Mlela
Mlela, 3-night trip
10/10 Exceptional
Apr 27, 2025
It was a nice stay. No issues. Staff seemed pleasant and helped when needed.
James
James, 2-night trip
10/10 Exceptional
Mar 2, 2025
It was clean, the room was large and there were restaurants within walking distance. It was a stop on our way to FLORIDA and convenient to the highway.
Martin
Martin, 1-night trip
6/10 Good
Aug 24, 2025
:/
Room was clean. The soap smell was strong when you came into the room. I’m sensitive to strong smells so that was unpleasant. The beds were clean and very well made. The bathroom was also clean but the floor felt like it had a residue left from mopping. The furniture was in poor shape it looked pretty beat up and the stand between the beds was broken. The over all facilities were clean and well tended the breakfast was good and well stocked. It appeared the building was older and it was showing its age. Over all the stay wasn’t bad. Could have just been me but it felt humid in the room. It wasn’t the ac was working perfectly.
Sandra
Sandra, 1-night trip
8/10 Very good
Apr 9, 2025
All went well
David
David, 1-night trip
6/10 Good
Mar 15, 2025
Rooms are a little dirty but nice area
Elizabeth A
Elizabeth A, 1-night trip
10/10 Exceptional
Nov 9, 2024
Very good costumer service ,nice people and great breakfast
dennis
dennis, 1-night trip
4/10 Fair
May 26, 2025
Dirty. Tired and front desk staff mostly unavailable. But breakfast was decent and it was quiet despite being next to freeway
Michelle
Michelle, 1-night trip
2/10 Poor
Jul 13, 2025
Run don't walk
the smell when you walk in was musty at best, the carpets were all lifting, the mud on carpets was not expected yet there it was, the bathtub had mold all around, the toilet almost tipped over, there was water all underneath behind the toilet, you could not keep the ac at a decent comfortable temperature because the musty smell would then take over. I will NEVER stay at a Comfort Inn or even recommend it
Evelyn
Evelyn, 1-night trip
2/10 Poor
Jul 14, 2025
Don't book with them!
It was absolutely terrible. Do not do not come here at night. My children and I were not welcomed by staff. We had to find another hotel down the street. It was awful. There's nobody to talk to at hotel.com. just lies.