本來入住時櫃檯叔叔態度好好,酒店地點離車站十分鐘內 步程很好。但到退房時居然說我未曾付錢,態度頗惡劣。擾攘了差不多二十分鐘才比我們離開,差点累我們搭不到已買票的火車. 事後估计,print-out indicated ”no card is provided by the guest”,那意大利女人看成"no card payment is provided".
hok wing
Hotels.com真实住客点评
10/10 绝佳
2015 年 3 月 15 日
真实旅客
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 23 日
Danielle
Danielle,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Ottima posizione comoda a tutti i maggiori punti di interesse della città
Colazione super completa , personale e pulizia ottimi
Gian Luca
Gian Luca,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
Beautiful hotel not for kids
Beautiful hotel. Very close to the Florence train station. It was advertised as family friendly but I definitely don’t think they welcome children. We spent one day at the pool and it was very uncomfortable because of the other guests who kept giving us dirty looks. Not sure if they have never seen Hispanic people but if it wasn’t for that I would give them 5 stars. The staff was very kind the other guests not so much.
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Shimoni
Shimoni,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Vilhelm Stage
Vilhelm Stage,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Muito boa! Exceto pelo ar condicionado que não era suficiente para deixar o quarto em uma temperatura confortável.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
Excellent hotel in perfect location
Lovely hotel situated in a perfect position to explore Florence on foot. Hotel staff were fantastic, all were very helpful and welcoming. The pool is excellent and with the high temperatures in Florence during our visit, was great for spending an afternoon relaxing in. My only negative was that the air conditioning was not as cold as I would have liked and expected. This was definitely the case in our room but also throughout the hotel.
Lewis
Lewis,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Jan
Jan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Deilig basseng
Svømmebasseng
Komfortable rom, hyggelig personale
Nært Santa Marie Novelle.
Flott tak terasse
Irene
Irene,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Magnus
Magnus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Fantastic hotel and location.
Excellent hotel right in the centre and within easy reach of everything you could possibly want. Superb room with 2 bathrooms!!!!! Unheard of.
Gorgeous staff on reception and at breakfast.
Pool does sit in the shade so is cold but that didn’t bother the kids.
Stunning sunset view from rooftop.
helen
helen,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Ann E
Ann E,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Solotur til Firenze
Jeg havde et fantastisk ophold. Rejste alene, og hotellet har en rigtig fin størrelse til solo-rejser, men vil også fungere godt for par. Hotellet ligger også i et rigtig fint område, hvor der både er restauranter og liv, men ikke for meget larm om natten. Personalet var ekstremt venlige og behjælpelige under hele mit besøg.
Marie
Marie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Roberta
Roberta,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Andrew
Andrew,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Frederic
Frederic,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
En varm sommardag
Allt var mycket bra förutom att duschkabinen var så liten så att om vi hade varit lite överviktiga hade man inte kommit in i den. Mycket bra frukost, fantastisk takterrass och pool. Nära till alla sevärdheter. Åker man spårvagnen från flygplatsen stannar den 5min från hotellet samt även nära till tågstationen