可以免费取消我在格雷饭店的预订并获得全额退款吗？

是的，格雷饭店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

格雷饭店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

格雷饭店是否有停车场？

是的。代客停车收费为每天 EUR 35。

格雷饭店提供机场接驳班车吗？

是的，提供从机场到酒店的班车。费用为每辆车 EUR 50。

何时可在格雷饭店办理入住和退房？

开始办理入住：14:00；停止办理入住：不限时间。退房时间为 10:30。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房、无接触办理入住和无接触办理退房服务。

在格雷饭店及其附近有什么游览观光项目？

推荐参观的景点包括：圣塞维诺教堂博物馆（9 分钟步行距离）、拿坡里国立考古博物馆（1.4 公里）、贝沃尔洛港 (1.4 公里）和新堡 (1.6 公里）。

格雷饭店周边区域环境如何？

格雷饭店位于那不勒斯市中心，仅需 2 分钟步行可至那不勒斯大教堂站，11 分钟步行可至那不勒斯港。

那不勒斯格雷饭店住宿优惠| Hotels.com 好订网

Q: 格雷饭店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

10/10 绝佳

2025 年 11 月 13 日

Lovely clean modern room with great amenities and such helpful staff too (Marco was incredibly helpful and knowledgeable) Nothing was too much trouble. A great location in the historic part of Naples. A gem of a find for our 5 day stay.

Paul，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 29 日

We highly recommend this hotel due to the location, modernity and overall cleanliness of the premises. We recommend you book a room with a terrace (where we ate our meals). Marco, one of the front desk agents, is a standout professional. Among, other things, Marco helped us get oriented to Napoli, secured us last minute accommodation at the hotel for an extra night stay, and kindly, rapidly, assisted us when our taxi to the train station did not show up. Marco made our stay very memorable and we thank him again.

George，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 25 日

Danijela，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 6 日

Great place!

Fabulous B&B on the 3rd floor of a historical building. Great location - easy walk up into the historical center, easy walk from the central train station. Room was large, elegent, clean and super comfortable. Great AC and lovely bathroom. Daniel and Michael were lovely and helpful. Naples is a super interesting city; highly recommend.

Isobel，4 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 6 月 23 日

Nice staff but beds too firm. It was a sweet small hotel but location a bit sketchy. The building would not be appropriate for people with physical disabilities. Tiny elevator or stairs

Ann，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 18 日

This is a great hotel. Very modern and clean in a classy office building and good location near the historic district. The service was great and friendly by everyone. Special thanks to the concierge Marco for going above and beyond with suggestions on restaurants, tours and easiest directions to get to the things we wanted to do. All the restaurants he suggested were very good and reasonably priced. Definitely recommend and will stay there again.

Sylvie，5 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 6 月 16 日

Good location, average room and service

I got a standard room, while I had paid for a superior one. I only got refunded part of the difference after I complained to hotels.com. Room was located right at the entrance of the hotel in front of the reception desk. With no way to lock the door from the inside it didn’t fell safe. Room was not very appealing with cheap looking furniture. The tiny shower is barely suitable for an average adult. There is a Nespresso machine in the room : first pod is complimentary… extra pods are 2 euros each.

Joel，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 13 日

Good

Martin，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 6 日

It was perfect for a 2 night stay. It is on the 3rd floor with old fashion elevator, we used the stairs having come from Positano , which is all stairs everywhere 😀. The room itself is to the modern side being all in cement with all floors painted factory grey and the walls of the washroom and shower . For ur we found it a bit cold . Still was just what we needed and it works.

Terry，2 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 6 月 3 日

Wir konnten den ganzen Abend das Zimmer nicht verlassen, da es nicht möglich war, die Tür zu verriegeln und jeder einfach hätte reingehen können. Es war niemand an der Rezeption und auch niemand erreichbar. Gar nicht zu empfehlen.

Finja，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 30 日

Jouko，4 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 12 月 5 日

Zheni，2 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 25 日

Hotel is very clean, has modern amenities and centrally located. Staff also very helpful.

Lino，4 晚浪漫旅行

Wotif真实住客点评

10/10 绝佳

2024 年 10 月 19 日

Unique property for its charm. Definitely recommend. Staff extremely helpful with any questions. Would stay again.

Diane，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 5 日

Beautiful little hotel. We had room 301 off the small dining room. Our room was dual aspect with two sets of doors leading onto 2 small balconies. Room was spacious and had ample storage for a short break. Contemporary decor creating a relaxing space. Lovely bathroom with a large shower. The bed was very comfortable. Even though we were overlooking the busy main road, it was remarkably quiet. The air-conditioning would be really useful in the hotter summer months. The room was equipped with a mimi fridge, safe and tea and coffee facilities. The staff were all brilliant, friendly and so helpful. Would say our stay in the hotel was just about perfect.

Andrew，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 24 日

Great staff! Our flights were delayed and didn’t get in until 1am and they had everything ready for us when we got in!

Josh，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 31 日

Henrik，1 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 6 月 9 日

The Grey was very beautiful from a look. However, you could tell some of the appliances/wall was scuffed and damaged. You could tell things were wearing out. The wall had shoe/luggage wheel marks. The corner of the rooms were damaged due to high traffic area. The shower head had a lot of calcium buildup and the bath floor had some scums. My fiancés pillow had brown/red stains on it. Despite the cleanliness, the staffs were nice and accommodating. They helped us book our ride to our airport as well.

Katie，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 5 月 11 日

The area around the property is dirty. Naples is dirty and the area is noisy. The Grey was lovely and the staff was helpful and attentive. We were impressed with the staff and how quickly they were willing to help with anything needed.

Jean，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2024 年 3 月 15 日

Clean, modern small “hotel”, only 6 rooms I think? . On the 3rd floor of an old building with a tiny old lift - big bags, big people would be an issue. Shower space in my room would also be an issue for big people - long and narrow . 18 “/ 45cm x 36”/ 100cm . I couldn’t stand sideways in the shower. Rooms well insulated from outside noise , but I could hear every word of phone conversations going on in the next room , and I am sure my morning alarm woke their baby ( sorry ). Hotel does describe itself as a “B&B”, but I unintentionally managed to book just the room, and breakfast was going to be an extra 15 Euros. Good area between the station / university and main tourist attractions- all walkable . Lots of cafes and restaurants- which was great .

Andrew，3 晚行程

Wotif真实住客点评

6/10 好

2023 年 10 月 14 日

Avis mitigé..

L’hôtel est propre, la chambre était très moderne et chouette, très bruyant par contre et dans un quartier un peu sale. En revanche, mon premier vol a été annulé à cause des grèves et l’hôtel qui aurait pu faire un geste commercial et me laisser annuler ma première nuit d’hôtel, a refusé de le faire, et du coup j’ai perdu une nuit..le petit déjeuner est simple, mais correct.

Monticule de poubelles à chaque coin de rue..

Patricia，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 10 月 4 日

Gammel bygning, i sentrum av Napoli, nær alle turistattraksjoner. Hotellfasilitetene er komfortable og rommet er veldig behagelig. Frokosten er veldig intim, det er bare 4 bord, men du kan bestille hva du vil.

Knut，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 8 月 20 日

Great location close to the historic center & very friendly & accommodating staff. Clean & safe place to stay with easy access to the center of town.

Expedia真实住客点评

10/10 绝佳

2023 年 7 月 10 日

Nice staff, comfortable room, safe.

Claudia，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2023 年 6 月 30 日

The hotel is absolutely great The room was clean, spacious and had all the amenities we could possibly need. The hotel was a lovely oasis set in the historic center and a 15 minute walk from the marina where you can catch the ferries. It is within close walking distance to a lot of great places to eat and if you need to go further the train station is not too far away. There is also a continental breakfast that we didn’t get to enjoy because we were out and about too early each day but seemed to have good options.

Stacey，4 晚结伴旅行

Expedia真实住客点评

格雷饭店

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常见问题

可以免费取消我在格雷饭店的预订并获得全额退款吗？

格雷饭店是否允许携带宠物入住？

格雷饭店是否有停车场？

格雷饭店提供机场接驳班车吗？

何时可在格雷饭店办理入住和退房？

在格雷饭店及其附近有什么游览观光项目？

格雷饭店周边区域环境如何？

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