The walls had holes and patch spots that weren't painted. The bath tub had holes and stains everywhere. The manager was rude and charged my credit card without my knowledge or permission. I could go on and on, I have a business here in town but I will not be returning there on my next trip out.
John
John,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
Room smelled of mildew, stove top didn't work, bathroom door was missing the door handle, bathtub had black mold, door to the room had a broken frame you could see out to the hallway with the door shut. None of the amenities were usable everything said closed sorry for the inconvenience. Overall nasty
Jared
Jared,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Cody
Cody,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 24 日
Don’t let the pictures fool you
Kailie
Kailie,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 16 日
Well Below Average
Overall, well below average! Room Cleanliness of room was okay, bedding good. Here’s what wasn’t good: main door out of alignment and had to lift handle up to get the door to latch properly, bathroom door would only close a third of the way from full open due to rubbing floor tile. Vanity sink very slow drain. No Kleenex in room & no daily service. Ceiling had large area old water stain.
Pete
Pete,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 14 日
Lynn
Lynn,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 12 日
Ended up not staying plans changed last minute had to attend a funeral. And was too late to cancel the hotel reservation sadly.
Michelle
Michelle,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 29 日
Kevin
Kevin,1 晚行程
Travelocity真实住客点评
2/10 很差
2025 年 8 月 2 日
Smelled old and like vomit. Not sure sheets were changed. Staff was 12 hours only. I left early.
Lawrence
Lawrence,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 27 日
Go somewhere else!
Bullet holes in the windows. Mosdt of the doors to go outside are broken. No room service. Have to bring your own trash to the dumpster. Only get 2 towls for the whole week and internet is terrible. The fridges leak and there are stains everywhere. Basically thr worst place ever to stay at.
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
The rooms smell and are abit too old
Agar
Agar,3 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 22 日
Very bad service and rooms were not nice. No blankets. Not worth the price.
Lana
Lana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Kat
Kat,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 22 日
Not as clean as it should’ve been when arriving, room wasn't ready when we showed up. Building is dated and it shows a bit. Saw a hair or two in the bed when we arrived. We left within an hour after our arrival. Not a fan of the absence of carpet in the room either.
Frankly, the employees were pleasant to interact with but the product wasn’t the quality we thought it’d be
Michael
Michael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 9 日
Run down. Found a spider on my wall. Bad customer service. Would not stay here again
Cristina
Cristina,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 30 日
Terrible
Marcasjha
Marcasjha,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
When we checked in, there was an unpleasant odor. We were placed on the third floor. The elevator was out of order and had been for quite some time. We get up to the room and there’s a “party” going on across the hall with loud music. We go into the room and the smoke detectors had been ripped off of the wall. At that point we decided it was unsafe to stay at the property. We got the feeling that this wasn’t a place where families stayed.
Dennis
Dennis,1 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 5 月 20 日
This establishment was dirty and trash everywhere around the place,no breakfast and it states there is a morning breakfast. Bedding was stained yellow. Noisy people above on the next floor had to walk up and tell them to keep it down, come to find out they live there and there dog would not shut up and running around in there room. The gentlemen out front was working his ass off to make it right I applaud him for his effort. But the bullet holes and the locks drilled out on the doors were kinda sketchy to say the least
Tony
Tony,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 19 日
Don't waste your money!
Isn't worth the cost. Room was dirty. Sheets stained. Dingy towels. Room keys didn't work right. Bathroom door was hard to open and shut because it was scraping on the floor. There's about a 2 in gap under the door to the room so you hear everything in the halls and the light shines in bright. They only had one person at front desk who had to go look to see if rooms were ready AFTER check in time. Manager was called to come in and help help because the kid working front desk had to keep leaving the desk and run around trying to find the 4 King rooms that the group of bikers in front of us reserved over a week ago. The poor kid at the front desk did the best he could and by the time the manager showed up he fiound 3 queen and 1 king room for the guys. The guys were frustrated by that time and said whatever it's fine we're not riding 3hrs back home we're tired and there's no where else to go at this point. The Manager did NOTHING to help in ANY way. He just left. All we needed was our room keys reprogrammed so we could get back in our room. The manager didn't ask if he could help any of us waiting so we had to stand there we 2-3 other couples waiting in line for at least 20min or longer. The young man at the front desk apologized to us. He was polite. It wasn't his fault they overbooked and didn't have rooms ready. He deserved better from the manager & raise for how well he handled upset bikers on his own. Will not be staying at that place again. Not impressed at all.
Audrey
Audrey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
RUN AWAY
Absolutely awful! When we went to check in at night they told us sorry we overbooked 20 rooms so best we can do is give you a refund. Left me and my family stranded. Heard from another hotel what they did was sell our room out from under us for more money bcuz there was absolutely no other hotel rooms anywhere in the whole KC area. The kid and yes I say kid behind the front desk said sorry first come first serve on check in. We were dumbfounded like what!?! What’s the purpose of a reservation then? He was on the phone with the manager trying to get him to talk to me but he refused. I demanded his phone number and called him and he said we’re done here and hung up on me. Watched 3 other families while we there told the same thing. When you go to look online they were still even showing they still had rooms yet were turning away. Worst part still have not got our refund yet. Will be pursuing legal action if we don’t. Oh and another customer told me they got a room but no working shower and they wouldn’t give her a refund or discount. This place needs shut down. All they are doing is scamming people out of money. Cannot believe they are part of Choice Hotels!
Jenni
Jenni,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
The photos for this property are so misleading. The property is old. Door knob missing for bathroom, trimming on walls falling off, bath faucet falling off, the door to room looked like it had been torn down.
Alicia
Alicia,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Good for the money. Property is a bit aged. Sheets and furniture have staining. Other guests are a bit noises. Neighbors to the rear in residential have barking dogs. Everything in room worked. It’s cheap and convenient in a low crime area. 7/10
William
William,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
Good
Earl
Earl,7 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 7 日
We showed up and had a very nice guy check us in and mention that they were short staffed and he was hustling to keep up with multiple roles. He was great! However walking to our room the hallways were filthy with what looked like construction debri (paint flakes) and trash through the whole corridor. Got to our room and the door was open (creepy) and wouldn't close all the way unless forced and still didnt act like it was secured. The room was not clean and did not look like it had been vacuumed or wiped down in a minute, the sheets looked clean (didnt inspect too closely, I honestly should have) the fixtures in the bathroom while outdated (not a biggie) were falling off the walls and looked to be in bad shape. We went to leave for the evening and the side exterior door closest to our room did not close or even lock from the outside, the security measures were literally non existing. Once you got outside the door the steps down in to the lot were also non existing, the concrete step was missing and they had cinder blocks just sitting there to use to get up and down. We usually stay in this hotel once a year for a yearly get together in the next town but it had been a couple years and needless to say we will NOT be coming back.