I specially asked the front desk lady for a room close to the elevator. She did not oblige. Also the bed was extremely uncomfortable. I would not stay at that location again and I probably will not stay at Embassy Suites. The quality seems sub tier.
Raymond
Raymond,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Angel
Angel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
I've never been disappointed at this property. I've stayed at the Westin next door was not the greatest. So not all places in this area is deserving of a 5Star
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Great experience!!
Jamera was excellent as usual. She always offers a great checkin experience. She goes above and beyond.
Rajlaxmi
Rajlaxmi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Malcolm
Malcolm,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
ozorio
ozorio,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Jacqueline
Jacqueline,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 13 日
Keys given for an occupied room
Our stay was okay the problem was we were given keys to a room that was already occupied and we were pretty shocked and disappointed.
Carla
Carla,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
robert
robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Katina
Katina,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 9 日
Gary
Gary,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 8 日
Josephus
Josephus,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 6 日
Terrible Air Conditioning in lobby and room
The entire lobby was being cooled with portable air conditioning units that had clearly been there for weeks if not months. Air vents were dripping everywhere with mold and ceiling damage from lack of maintenance and fixing the problem. Staff assured me the room air conditioning was working, but it wasn't the unit was set at 65 but could only muster 75. It was too late at night to switch hotels. Terrible for a Embassy Suites/Hilton brand.
Leo
Leo,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
Not a cool stay
Two adults and one child - we had a room booked that would have two beds and the pull-out sofa. Initially we were put on the 4th floor, but the room's air conditioner was so loud my child would not have been able to sleep, so we requested a room change. We moved up to the 8th floor at that point - unfortunately for my 83 year old father it was insufferably hot in the next room. We then moved to a set of rooms on the 2nd floor which were cool (mid to upper 70's) and quiet. The staff was working hard to help us find the right setup, the maintenance staff did what they could with what they had - the building OWNERS need to invest in their property and upgrade the air conditioning units. The ancient units being replaced with slightly less ancient units is NOT the way to go. Baltimore isn't going to get any cooler year over year so spend the money NOW to make the investment or you will lose customers. It was too hot in the atrium for the complimentary breakfast so we wound up eating at a separate restaurant that was climate controlled. For our troubles we were offered the standard 10,000 Hilton Honors points but as of this posting they have not showed up in my account. We stayed in the hotel last week.
Suzanne
Suzanne,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Furman
Furman,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Tonnita
Tonnita,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Cierra
Cierra,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Alexandria
Alexandria,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Vickie
Vickie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Sad because breakfast closed so fast
Room and everything was great, we only stayed here because our flight was cancelled and I have had a good experience with Embassy and their breakfast and they offer free shuttle from the airport. Only complaint was once the breakfast was closed, it was closed. We got there 20 minutes before closing and waited in a long line to have omelettes. By then, all of the other of food was either gone or shut down. The breakfast should stay open at least 30 minutes post closure imo.
Roman
Roman,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Delvonda
Delvonda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Reagan
Reagan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Stay was nice but I would have been more satisfied if the room I reserved was available.