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Bahía Tolok

3.5 star property
Hotel with spa, near North Beach

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Photo gallery for Bahía Tolok

Dining
Premium bedding, down comforters, in-room safe, blackout drapes
Exterior
Terrace/patio
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY343
CNY686 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Penthouse

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, in-room safe, blackout drapes

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dining table
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes

Presidential Cabin

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Down duvet
Ceiling fan
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,040 reviews
The price is CNY811
CNY1,008 total
includes taxes & fees
Sep 24 - Sep 25
Izla Beach Front Hotel
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About the neighborhood

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 3 min drive - 2.1 km
  • Isla Mujeres Cemetery - 3 min drive - 2.1 km
  • Dolphin Discovery - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Brewing Company Beer Garden - ‬20 min walk
  • ‪Muelle 7 - ‬2 min drive
  • ‪Dolphin Discovery - ‬15 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Luna Grill - ‬17 min walk

About this property

Bahía Tolok

At Bahía Tolok, you'll be just a 5-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. Other highlights include an outdoor pool, a bar/lounge, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Kayaking
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Accessible bathtub
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • First-run movies
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Dining table
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle service is offered for an extra charge of MXN 2300 per person
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPal.

Also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok offer free cancellation for a full refund?

Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bahía Tolok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Bahía Tolok?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bahía Tolok?

Yes, there's free self parking.

Is airport shuttle service offered by Bahía Tolok?

Yes, an airport shuttle is available. The charge is MXN 2300 per person.

What are the check-in and check-out times at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability).

Is there an onsite casino at Bahía Tolok?

No, this hotel doesn't have a casino, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are both nearby.

What is there to do at Bahía Tolok and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Are there restaurants at or near Bahía Tolok?

Yes, there's an onsite restaurant.

Does Bahía Tolok have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bahía Tolok like?

Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.

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Bahía Tolok Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Restaurant
Water
Islands
Walking
Food
Bed
Wifi

Reviews

10/10 Exceptional

This is a perfect get way love the place, will go back
Maria, 2-night trip

10/10 Exceptional

Everyone was really nice and helpful
Tomasz, 1-night trip

10/10 Exceptional

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
DJ, 3-night trip

10/10 Exceptional

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
charles, 1-night trip

10/10 Exceptional

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
John, 1-night trip

8/10 Very good

Good *** I would stay at Bahía Tolok again!
Francine, 7-night trip

10/10 Exceptional

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
10-night trip

10/10 Exceptional

The property was well kept up on. The staff was extremely friendly and helpful.
Kenna, 2-night trip

10/10 Exceptional

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Amy, 5-night trip

10/10 Exceptional

Vraiment un bel emplacement! Tranquille, bon petit resto sur place. Le personnel attentionné! Nous avons eu un enjeu au départ sur le fait que c’était un forfait déjeuner inclus, mais Hôtel.com et le Bahia Tolok ont réglé ça rapidement. Location sur place du kart de golf un atout!! Près de tout!! Nous avions la chambre penthouse et nous avions une section privée avec piscine sur le toit à nous seuls incluant un balcon immense!! On recommande très fortement! Et en plus, un membre du personnel nous a fait 2 lifts lorsque nous n’avions pas le kart de golf, incluant notre changement d’hôtel à Isla Mujeres! Fantastique!!!
Frédéric, 5-night trip

10/10 Exceptional

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Christine, 3-night trip

10/10 Exceptional

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Michele, 7-night trip

10/10 Exceptional

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
OSCAR, 2-night trip

10/10 Exceptional

Love salt water pool
Penny, 7-night trip

10/10 Exceptional

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Tish, 3-night trip

10/10 Exceptional

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Robert, 4-night trip

10/10 Exceptional

Great place!
Glenn, 1-night trip

10/10 Exceptional

Good service and atention
Julio, 1-night trip

10/10 Exceptional

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Jennifer, 4-night trip

8/10 Very good

Great staff. Poor WiFi
Lisa, 2-night trip

10/10 Exceptional

Friendly, easy access to town..fun hammocks and pool & comfy beds.
Alice, 1-night trip

10/10 Exceptional

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10
Annie, 4-night trip

10/10 Exceptional

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Amy, 9-night trip

10/10 Exceptional

Super unique and adorable! Exceeded my expectations!
Cara, 2-night trip

10/10 Exceptional

Will be staying here again.
Cynthia, 4-night trip