At check in the staff were chaotic, unorganized, and looked unprofessional. When we got to our room there was no handsoap, lotion, or conditioner in the bathroom. The tv was not connected to the wifi, that didn't reach that room, so the only way to watch tv was to connect it to my phone's hotspot. The bed was also uncomfortable. The only reason I didn't go back to the front desk was because I felt very confident the 2 guys there would not have a resolution for anything.