The hotel's cleanliness and staff were exceptional. Most staff members were extremely helpful, friendly, and courteous. In terms of dining, the hotel offered a good selection, but some dishes required improvement in terms of quality and flavor. The primary drawback was the hotel's location, which was discouraging due to heavy traffic and lengthy commutes to attractions like the MOA. The Newport Mall was aesthetically pleasing and offered a diverse range of restaurants. However, I wished they had additional stores, such as Watsons or other convenience stores, to cater to regular, unforeseen personal needs, like over-the-counter medications.