The hotel's valet parking made me wait for two hours. I reported this to the manager, but the manager handled it very poorly and there was no result.
Haowei
Haowei,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 23 日
The hotel is old and worn out.
Kowen
Kowen,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 23 日
The hotel is old and worn out.
Kowen
Kowen,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Keith
Keith,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 6 日
Don’t Trust Them!
This was the worst stay of my life. Summer in NY is already quite hot and the air conditioning wasn’t working. I understand when things break and are out of your control. I do not understand when management continually lies about coming to help over 12 hours, making us wait and thinking that there is going to be a remedy. There were other issues as well, but this was the most egregious. I travel a lot and am a Gold Bonvoy Member, but I will NEVER stay here again. Don’t lie to me.
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Sameer
Sameer,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Sameer
Sameer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Tlaoli
Tlaoli,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Kim
Kim,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
I have stayed here several times and enjoy the comfort and location.
Melody
Melody,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Everything was great except there were three broken elevators which meant long wait times to use the remaining working elevators.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Kelly
Kelly,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Ana Maria
Ana Maria,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Frédérique
Frédérique,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 20 日
Liviu
Liviu,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Estela
Estela,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Lori
Lori,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Good
Room was great, older but nice. The staff were so friendly but they were under staffed; long lines to checkin. Bar doesn’t open until 5. You get a food credit but it only covers one breakfast, forcing the other person to spend $40 for standard fare.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Jesus
Jesus,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
John
John,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
The front desk lady that worked on Friday morning around 10 am was very rude. Key card was not working had to keep going back downstairs for a new one. The washroom had pee around the toilet on the floor and i stepped in it. I asked for a kettle and they brought us one with black mold inside