At Hotel Chadstone Melbourne MGallery, unwind with a relaxing spa treatment or enjoy the indoor pool and sun loungers. Indulge in a meal at Pastore Restaurant or grab a drink from the bar, then shop 'til you drop at the on-site shopping mall. Helpful staff are always available to make your stay special.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Connecting rooms available
Parking available
Bar
Spa
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Valet parking
Self parking
Hot tub
Room service
Massage/treatment rooms
8 meeting rooms
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
The current price is CNY1,076
CNY1,076
CNY1,183 total
includes taxes & fees
Oct 26 - Oct 27
Why we love this property
Poolside luxury
This luxury hotel features an indoor pool area with comfortable loungers for ultimate relaxation. Guests can also unwind in the hot tub after a refreshing swim.
Spa sanctuary
The full-service spa offers massage, facials, and body treatments in dedicated rooms. A hot tub, yoga classes, and fitness room complete this tranquil retreat.
Artistic elegance
Marvel at the stunning local artist showcase adorning this luxury hotel. Designer stores add a touch of exclusive sophistication to the refined atmosphere.
When you stay at Hotel Chadstone Melbourne MGallery Collection, you'll be within a 10-minute drive of Chadstone Shopping Mall and Monash University. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and nearby shopping.
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Private dining
Room service (late night)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Yoga classes
Working away
8 meeting rooms
Conference space (10764 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Library
Fitness center
An indoor pool
Designer stores on site
Shopping mall on site
Full-service spa
Hot tub
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
High pile carpet in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
Dining
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
Credit card charges are subject to an extra charge of 1.4 percent
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
Dining venue(s)
Parking
Covered self parking costs AUD 50 per day with in/out privileges
Covered valet parking costs AUD 70 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East
Frequently asked questions
Does Hotel Chadstone Melbourne MGallery Collection offer free cancellation for a full refund?
Yes, Hotel Chadstone Melbourne MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Chadstone Melbourne MGallery Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Chadstone Melbourne MGallery Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Chadstone Melbourne MGallery Collection?
Yes. Self parking costs AUD 50 per day. Valet parking costs AUD 70 per day.
What are the check-in and check-out times at Hotel Chadstone Melbourne MGallery Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Chadstone Melbourne MGallery Collection?
No, this hotel doesn't have a casino, but Crown Casino (15-min drive) is nearby.
What is there to do at Hotel Chadstone Melbourne MGallery Collection and nearby?
Onsite recreation at Hotel Chadstone Melbourne MGallery Collection includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Chadstone Melbourne MGallery Collection also has an indoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Hotel Chadstone Melbourne MGallery Collection?
Yes, there's an onsite restaurant, Pastore Restaurant.
What's the area around Hotel Chadstone Melbourne MGallery Collection like?
Hotel Chadstone Melbourne MGallery Collection is in Malvern East, a short 1-minute walk from Chadstone Shopping Mall.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Chadstone Melbourne MGallery Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Shopping malls
Lobby
Bar
Shopping
Room service
Parking
What guests liked
Breakfast was consistently described as excellent, wonderful, and amazing with a great choice and superb quality. (11 reviews)
Dining options, room service, and service were all excellent and highly recommended. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 19, 2025
Great first time stay
We cannot fault our stay. The experience was top notch from the moment we walked in the door. The check in staff were amazing - super friendly with a can do attitude. The room was great. It felt luxe with the golden fixtures. We will definitely be back. Loved it!
Sarah
Sarah, 1-night trip
10/10 Exceptional
Jul 5, 2025
Excellent motel
Ben
Ben, 1-night trip
10/10 Exceptional
Sep 23, 2025
Convenient location for a shopping trip to Chadstone. Great hotel. Only thing I didn’t like was the design of the bathroom. Theres no bench at all to put toiletry bags on or to do your makeup, theres just 2 sinks that look like they are plastic kegs with taps attached
Natalie
Natalie, 1-night trip
8/10 Very good
Jul 3, 2025
Great accomodation
Tim
Tim, 1-night trip
10/10 Exceptional
Jun 25, 2025
good hotel
??
??, 3-night trip
10/10 Exceptional
Aug 12, 2025
Amazing stay
We had amazing experience with our stay. The receptionist was very friendly and helpful when we checked in as well as on checked out. The management put extra effort in congratulating the birthday of my daughter. Such an amazing service.
Debby
Debby, 3-night trip
10/10 Exceptional
May 25, 2025
Excellent property with great proximity to shopping and dining.
Susan
Susan, 6-night trip
10/10 Exceptional
Jun 23, 2025
We always enjoy our time
Beverlly
Beverlly, 1-night trip
10/10 Exceptional
May 6, 2025
Great location, close to everything and the service was fantastic
T
T, 1-night trip
10/10 Exceptional
May 11, 2025
The hotel staff are absolutely amazing and super accommodating. The hotel itself is awesome, we always enjoy staying here.
Liliana
Liliana, 1-night trip
10/10 Exceptional
May 4, 2025
We enjoyed our stay, service and condition of property was excellent thank you
Ruby
Ruby, 1-night trip
10/10 Exceptional
May 11, 2025
Nice place
Jack
Jack, 2-night trip
8/10 Very good
Aug 3, 2025
Chady
Good location to Chadstone. Entry into the car park is tricky. The comfort level of bed was only okayyxxx
Roger
Roger, 1-night trip
10/10 Exceptional
Jun 7, 2025
Stay was very good.
Room service food exceeded expectations.
Rooms are very clean as nd well set out.
Very convenient location.
Will stay again.
Lance
Lance, 3-night trip
10/10 Exceptional
May 10, 2025
Stunning hotel, classy and clean rooms, bed was sooooo comfy! The staff were all friendly and made our stay perfect including a birthday treat! Shops and dining right on our doorstep and the pool to relax in late afterwards was great, cannot wait to stay again...wonderful stay cation.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Apr 12, 2025
A wonderful getaway
Patrizia
Patrizia, 1-night trip
10/10 Exceptional
Nov 1, 2024
Great property to stay at.
vaibhav
vaibhav, 1-night trip
10/10 Exceptional
Dec 26, 2024
Great stay
Jillianne
Jillianne, 2-night trip
10/10 Exceptional
Jan 11, 2025
Highly recommended, the perfect location.
CHENG
CHENG, 3-night trip
10/10 Exceptional
Mar 21, 2025
Excellent hotel located next to one of the largest malls. Clean with free shuttle to the city!
Eulalia
Eulalia, 3-night trip
8/10 Very good
Oct 3, 2024
Great place to stay
Murray
Murray, 1-night trip
10/10 Exceptional
May 18, 2025
What can I say it’s chadstone shopping center and that’s always a good time!!
Verified traveler
2-night trip
10/10 Exceptional
May 24, 2025
Service was friendly.
A little bit slow to check in.
Breakfast was delicious.
Natalie
Natalie, 1-night trip
8/10 Very good
May 26, 2025
Staff and service was excellent. Breakfast wonderful. Room presentation 10/10. Only issue was noise from Dandenong Rd.
Jenny-Maree
Jenny-Maree, 2-night trip
10/10 Exceptional
Apr 25, 2025
Will be back for another stay
We had a lovely stay - it was a 2 night getaway with great food and shopping the hotel is clean the staff are kind and friendly the rooms were clean and quiet. Breakfast buffet is awesome - if I had to pick in one thing only I’d say - the pillows were not comfortable too hard.