4/10 尚可
2025 年 12 月 7 日
Very disappointed with the property! Checked in and received the penthouse suite! Excited to spend the weekend on Ft. Lauderdale and celebrate our Christmas party. Woke up on the first morning and found the living room area was over 80 degrees. The thermostat was blinking with an error code. (We checked and it indicated a blocked drain). The bathroom sink was also clogged. Went to spend the day on the beach and informed the front desk of both problems. Returned several hours later and neither had been fixed. Maintenance showed up two hours later to clear the sink, plunging the filthy water right next to our toothbrushes and not even asking us to move them. No one ever showed up to fix the AC. We tried to have some friends to the room but had to leave because it was too hot. The kitchen area was covered with ants. Our coffee cups were crawling with ants in less than ten minutes. There was glitter all over the floor in the bedroom next to the night table and the glass doors in the shower were so out of line, you couldn’t close them for risk of breaking the glass. The living area of the room was so hot, we had to keep the curtains closed the entire weekend, so we didn’t even get to enjoy the view. The TV remote in the bed room didn’t work very well. The front desk offered us a measly $50 credit on a $700 weekend! Be aware there are ridiculous fees, including a $55 dollar a day valet fee!!!!!!! Brunch is $95 per person! With those prices one would expect better se
Lori
Lori，2 晚家庭旅行
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